Australia 17 January 2003 Supreme Court of Western Australia (Ginza Pte Ltd v Vista Corporation Pty Ltd)
[Cite as: http://cisgw3.law.pace.edu/cases/030117a2.html]
DATE OF DECISION:
JURISDICTION:
TRIBUNAL:
JUDGE(S):
CASE NUMBER/DOCKET NUMBER: [2003] WASC 11; CIV 1647 of 1998 consolidated by order 12/5/2000
CASE NAME:
CASE HISTORY: Unavailable
SELLER'S COUNTRY: Singapore (plaintiff)
BUYER'S COUNTRY: Australia (defendant)
GOODS INVOLVED: Contact lens solution
APPLICATION OF CISG: Yes [Article 1(1)(a)]
APPLICABLE CISG PROVISIONS AND ISSUES
Key CISG provisions at issue:
Classification of issues using UNCITRAL classification code numbers:
9C [Practices established by the parties];
35A ; 35B [Quality, quantity and description required by contract; Requirements implied by law];
45B [Remedies under articles 46-52 do not bar damages];
50A [Buyer's right to reduce price for non-conforming goods];
51A [Delivery or conformity of only part of goods];
74A [General rules for measuring damages: loss suffered as consequence of breach];
78B [Rate of interest]
Descriptors:
EDITOR: Bruno Zeller
Facts. Vista imported contact lens solutions from Ginza, which is incorporated and conducts business in Singapore. Two express clauses in the contract are of importance (1) that goods supplied would be manufactured according to the requirements of the Australian Therapeutic Goods Administration (TGA); and (2) that the goods would be sterile.
In brief, the goods upon examination by the TGA were found to be contaminated with bacteria. An audit of the Singapore plant by the TGA resulted in a recommendation that all the goods manufactured by Ginza were to be recalled. Ginza sued for payment for outstanding invoices whereas Vista sued for damages pursuant to articles 50 and 51(1) of the CISG.
Comments. This case is characterized by a lack of a basic understanding of the CISG. It is disappointing to note that relevant international case law or academic writing has not been used. It is interesting to note that counsel for the defendant attempted to rely upon the provisions of "the Sale of Goods Act 1895 (WA) or the CISG". It is patently clear that pursuant to article 1(1) the CISG is the only applicable law in this case. However Barker J in a rather tentative approach commented that "on the face of it, the terms of the Convention would appear to govern all relevant issues." Furthermore Barker J in several instances made comments such as that fitness for purpose and merchantable quality "find expression both in the Sales of Goods Act and the CISG." Such observations are irrelevant as only the CISG is applicable.
Article 35 was correctly isolated but logically there should have been an inquiry whether articles 38 and 39 as well as article 40 are applicable. This question was never addressed by either party. The facts are not clear enough to determine whether the seller could have relied on article 38 and 39.
The court found that the buyer could rely on articles 50, 51(1) and 74. Again one can only assume that in this particular case article 50(2) does not apply, as the whole factory was declared unsafe. In essence the buyer should have avoided the contract under article 25 as the seller has committed a fundamental breach.
Go to Case Table of ContentsEDITOR: Lisa Spagnolo
Excerpt from analysis of Australian case law on the CISG. Reproduced with permission of 10 Melbourne Journal of International Law (2009) 184-189
Ginza Pte Ltd v Vista Corp Pty Ltd [268]
A contract for the supply of contact lens solution required that the goods complied with requirements of the Australian Therapeutic Goods Administration ('TGA') and that the goods were sterile. After the TGA found bacterial contamination, it ordered a recall of the goods. The Singaporean seller sued for [page 184] the price. The Australian buyer claimed the price should be reduced to zero for non-conformity. The buyer also counterclaimed damages for non-conformity and for negligence[269] claiming lost profits, costs of recall and loss of goodwill.[270]
The buyer relied on express terms relating to TGA compliance and sterility, but relied in the alternative upon implied terms of 'merchantable quality and fitness for purpose' pursuant to the Sale of Goods Act 1895 (WA) or the CISG.[271] Remarkably, unlike most Australian cases, the pleadings in Ginza referred to the CISG. However, grouping such claims is undesirable. It gives the impression that no difference exists, and results in domestic terms like 'merchantable quality' being inappropriately used in CISG contexts.
Indeed, the Court remarked that fitness for purpose and merchantable quality 'find expression in both' regimes.[272] The Court interpreted the CISG through comparisons with domestic legislation.[273] While equating the CISG with familiar law affords comfort for lawyers from all backgrounds, this tendency must be curbed if the CISG is to remain uniform.[274] As a truly autonomous body of law, only CISG authorities should guide its interpretation.[275] Unfortunately, such resources were not utilised in Ginza.[276]
Barker J correctly identified that art 35 relating to non-conformity was crucial.[277] However, contrary to the Court's view, art 35(2) says nothing of 'merchantability'.[278] It requires goods be fit for their ordinary purposes, or purposes made known to the seller, unless reliance on the seller's skill and [page 185] judgement in such matters was unreasonable or there was no reliance.[279] An autonomous view of art 35(2)(a) fitness for ordinary purposes requires the goods be of reasonable quality.[280]
His Honour determined that the goods did not comply with express terms,[281] and therefore did not conform to art 35(1), which requires compliance with the contractual 'quality, quantity and description'. The Court's findings that the 'the whole of the goods supplied were contaminated' rested on an inference from evidence of 'widespread and serious' contamination,[282] supported by reference to a (non-CISG) English case. Rather than refer to non-CISG cases, CISG cases dealing with non-conformity with express requirements for goods could have been consulted.[283] The Court should also have addressed CISG cases concerning contamination and the general rule that sellers need not comply with regulations in the buyer's country.[284] The express term concerning TGA requirements would fit within exceptions to this rule, ultimately leading to the conclusion that art 35(1) and (2) were breached. As to evidentiary matters, CISG cases on burden of proof would have provided guidance.[285]
After its determination that the CISG applied,[286] the Court should have refrained from further reference to non-CISG sources. The process of [page 186] comparison with domestic law and cases blinded it to significant differences, and entire provisions with which it should have dealt were simply bypassed.
For example, the CISG requires inspection and notification of non-conformity within a reasonable time, failing which, the buyer's right to damages for non-conformity or price reduction can be lost.[287] Yet in Ginza, arts 38 and 39 were ignored.[288] Consequently, it is unclear from the judgment exactly when the seller was notified.
Despite omission of these crucial prerequisites,[289] the Court found the buyer was entitled to rely on arts 50 and 74.[290] Article 50 enables the buyer to reduce the price for non-conformity, whether or not the price is still unpaid. The reduction permitted is the difference between the value of goods delivered and the value conforming goods would have had at that time.[291] It reflects the principle inherent in the CISG that, where possible, contracts should be kept on foot, given the delays and expenses in reversing international contracts for goods.[292]
The seller argued that not all the goods were contaminated, so any price reduction pursuant to art 50 should be partial only, given the restriction on price reduction in art 51(1) where some goods conform and others do not. The Court rejected the argument,[293] but without reference to any CISG authority.[294]
Had the Court been directed to art 51(2) and CISG cases,[295] it might have paused to consider two very important issues. First, conforming goods need to be 'separable' from non-conforming goods for art 51 to have any relevance.[296] The recall and/or extensive level of contamination might have justified a conclusion that it was not possible to truly separate goods in this case, since not every bottle of saline could be tested. Rejection of art 51 on this basis would have 'fitted' Ginza with existing CISG cases. [page 187]
Second, and far more grave, was the failure to consider fundamental breach, described in art 25.[297] Given contamination was 'widespread and serious', it could have forseeably and substantially deprived the buyer of what it was entitled to expect. If a partial non-conformity is so serious as to amount to a fundamental breach, then not only does art 51(2) remove the restriction on price reduction in art 51(1), but the contract can be avoided by declaration pursuant to art 26. The possibility of fundamental breach was never discussed by the Court.[298]
Interest was awarded without reference to art 78, the source of the obligation to pay interest.[299] Although this does not provide interest rates, it should not have been overlooked. The rate and timing of interest arguably comprise an 'external gap' in the CISG,[300] and therefore require application of conflict rules to determine another law to fill the gap.[301] Ultimately, perhaps the Supreme Court Act[302] rates were appropriate, but the solution must be reached by proper means rather than serendipity.
A related entity, Kontack Pty Ltd, argued that it too had contracted with the seller. Incredibly, in its analysis of the facts relating to this possibility, the Court did not refer to CISG formation provisions.[303] It rejected the argument but held the seller liable to Kontack for negligence.[304] The seller was also liable to the buyer for negligence, but conceded damages were identical to art 74 damages.[305] As mentioned earlier, whether the CISG pre-empted the claim in tort should have been considered as a preliminary question.[306]
Sadly, Ginza is not the worst of the Australian CISG cases. At least the pleadings referred to the CISG and the Court was alerted to some of the relevant provisions like art 50. However, it fell far short of an autonomous interpretation, let alone an internationalist one. It needed to address all relevant provisions, utilise CISG resources, refrain from reverting to domestic influences, and deal with pre-emption. [page 188]
Ginza received some attention,[307] but was criticised as disappointing for its 'basic lack of
understanding' of the CISG.[308]
_________________________
268. [2003] WASC 11 (Unreported, Barker J, 11 January 2003) ('Ginza'). Also reported internationally at: Pace Law School, <http://cisgw3.law.pace.edu/cases/030117a2.html>; available from CISG-online, Search for Cases (Case No 807) <http://www.globalsaleslaw.org/index.cfm?pageID=29>; available from UNILEX, <http://www.unilex.info>.
270. Ibid [21], [214]. On damages for loss of goodwill under art 74, see above n 67.
271. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [13], [16].
275. Such as CISG-AC Opinions, CISG cases, CISG scholarship, and CISG legislative history: see, above n 130 and accompanying text. On art 35, see generally René Franz Henschel, Conformity of Goods in International Sales (2005); Kruisinga, above n 91, 162, 172, 180; Ingeborg Schwenzer, 'Sale of Goods: Obligations of the Seller: Conformity of the Goods and Third Party Claims: Arts 35-43' in Peter Schlechtriem and Ingeborg Schwenzer (eds), Commentary on the UN Convention on the International Sale of Goods (CISG) (2nd ed, 2005) 410, 410ff; Thomas Neumann, 'Features of Article 35 in the Vienna Convention; Equivalence, Burden of Proof and Awareness' (2007) 11 Vindobona Journal of International Commercial Law and Arbitration 81; New Zealand Mussels Case (Bundesgerichtshof, Germany, 8 March 1995) <http://cisgw3.law.pace.edu/cases/950308g3.html>; Condensate Crude Oil Mix Case (Netherlands Arbitration Institute, Netherlands, 15 October 2002) <http://cisgw3.law.pace.edu/cases/021015n1.html>; Person of Greece v Ed Fruit and Vegetables BV (Rechtbank Breda, Netherlands, 16 January 2009) [3.12] <http://cisgw3.law.pace.edu/cases/090116n1.html>.
276. Although the above sources on art 35 were not available to the Court in Ginza (with the exception of the New Zealand Mussels Case), dozens of cases and commentary were available at the time. For a chronological overview and updated list of cases dealing with art 35, see Pace Law School, <http://cisgw3.law.pace.edu/text/anno-art-35.html> (including year-by-year case law and link to UNCITRAL, Digest of Case Law, above n 15). Similarly, for scholarly texts and annotations to art 35, see Pace Law School, Annotated Text of CISG: Article 35 <http://cisgw3.law.pace.edu/cisg/text/e-text-35.html>.
277. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [188]-[189].
279. CISG, above n 1, arts 35(2)(a), 35(2)(b). EP SA v FP Oy (Helsinki Court of Appeal, Finland, 30 June 1998) <http://cisgw3.law.pace.edu/cases/980630f5.html> (reliance on seller skill in ensuring vitamin levels within agreed range); New Zealand Mussels Case (Bundesgerichtshof, Germany, 8 March 1995) <http://cisgw3.law.pace.edu/cases/950308g3.html> (regulation on cadium levels in shelfish not mentioned to seller); Medical Marketing v Internazionale Medico Scientifica (US District Court (ED La), US, 17 May 1999) <http://cisgw3.law.pace.edu/cases/990517u1.html> (circumstances such that seller should have been aware of safety standards); Machinery Case (Tribunale di Busto Arsizio, Italy, 13 December 2001) <http://cisgw3.law.pace.edu/cases/011213i3.html> (non-conformity with purpose made known to seller).
280. Some courts, reflecting the 'homeward trend', have used 'merchantable' quality (common law) and 'average' quality (civil law), but see the autonomous approach favouring 'reasonable' quality in Condensate Crude Oil Mix Case (Netherlands Arbitration Institute, Netherlands, 15 October 2002) <http://cisgw3.law.pace.edu/cases/021015n1.html>; Di Matteo et al, above n 140, 397-8; Zeller, 'Traversing International Waters', above n 134, 54. See also Frozen Fish Case (Oberster Gerichtshof, Austria, 27 February 2003) <http://cisgw3.law.pace.edu/cases/030227a3.html> (standard if quality not clearly described); Model Locomotives Case (Kantonsgericht Schaffhausen, Switzerland, 27 January 2004) <http://cisgw3.law.pace.edu/cases/040127s1.html>; Mitias v Solidea Srl (Tribunale di Forli, Italy, 11 December 2008) [3.1] <http://cisgw3.law.pace.edu/cases/081211i3.html>.
281. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [124], [153].
283. See, eg, ICC Award No 6653 of 1993 (1993) <http://cisgw3.law.pace.edu/cases/936653i1.html> (22 per cent of steel bars outside specified weight tolerances); Engines for Hydraulic Presses and Welding Machines Case (Landgericht Düsseldorf, Germany, 23 June 1994) <http://cisgw3.law.pace.edu/cases/940623g1.html>; ICC Award No 8740 of 1996 (1996) <http://cisgw3.law.pace.edu/cases/968740i1.html> (coal contained 20 per cent rather than specified 32 per cent dry matter).
284. See, eg, New Zealand Mussels Case (Bundesgerichtshof, Germany, 8 March 1995) <http://cisgw3.law.pace.edu/cases/950308g3.html>; Medical Marketing v Internazionale Medico Scientifica (US District Court (ED La), US, 17 May 1999) <http://cisgw3.law.pace.edu/cases/990517u1.html>.
285. See UNCITRAL, Digest of Case Law, above n 15, [15] and cases cited therein.
286. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [188]-[189], [196].
287. A maximum time of two years for notice is imposed by art 39(2) of the CISG. However, normally a much shorter period is imposed by the requirement that notice be given within a 'reasonable' time: see discussion below nn 479-480 and accompanying text (cases on period for notice of non-conformity); Model Locomotives Case (Kantonsgericht Schaffhausen, Switzerland, 27 January 2004) º3c <http://cisgw3.law.pace.edu/cases/040127s1.html> (reasonable time in art 39 depends on the type of goods); Person of Greece v Ed Fruit and Vegetables BV (Rechtbank Breda, Netherlands, 16 January 2009) [3.12] <http://cisgw3.law.pace.edu/cases/090116n1.html> (watermelons subject to decay, inadequate notification if not within days). See also for general discussion of time limits, CISG Advisory Council, Opinion No 2, above n 74; Schwenzer, 'National Preconceptions', above n 74, 121-24, Baasch Anderson, 'Reasonable Time in Article 39(1)', above n 74. Although some of these materials post-date Ginza, many cases and commentaries existed at the time of the decision.
289. See, in support, Bruno Zeller, 'Editorial Remarks' in Pace Law School, CISG Case Presentation: Ginza Pte Ltd v Vista Corporation Pty Ltd (2005) <http://cisgw3.law.pace.edu/cases/030117a2.html#ce>.
290. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [188]-[189], [193]-[196].
291. See also discussion, above n 67, on art 50 of the CISG.
292. The general principle of 'favor contractus', see above n 66. On art 50, see above n 67.
293. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [199]-[200].
294. Ibid [200]. On art 50, see above n 67.
295. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [200]. See also Pace Law School Website, <http://cisgw3.law.pace.edu/cisg/text/anno-art-50.html> and cases cited therein.
296. See UNCITRAL, Digest of Case Law, above n 15 and cases cited therein.
297. See further above nn 71 and 72.
299. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [265]. On art 78, see above n 51.
300. See above n 51 for full discussion.
302. Supreme Court Act 1935 (WA) s 32.
303. Ginza [2003] WASC 11 (Unreported, Barker J, 11 January 2003) [38]-[59].
304. Ibid [38]-[59], [209]-[211].
306. The CISG may pre-empt certain tortious and other actions: see above n 179.
307. Francesco G Mazzotta, Endless Disagreement among Commentators, Much Less among Courts (2004), (fn 67) <http://cisgw3.law.pace.edu/cisg/biblio/mazzotta78.html>; Shiu, above n 244; Zeller, 'Traversing International Waters', above n 134, 54; Henschel, above n 275, 205.
Go to entire text of Spagnolo commentary || Go to Case Table of ContentsCITATIONS TO ABSTRACTS OF DECISION
(a) UNCITRAL abstract: Unavailable
(b) Other abstracts
English: Unilex database <http://www.unilex.info/case.cfm?pid=1&do=case&id=961&step=Abstract>
CITATIONS TO TEXT OF DECISION
Original language (English): AustLII website (text of case presented below); see also Unilex database <http://www.unilex.info/case.cfm?pid=1&do=case&id=961&step=FullText>
Translation: Unavailable
CITATIONS TO COMMENTS ON DECISION
English: Article 78 and rate of interest: Mazzotta, Endless disagreement among commentators, much less among courts (2004) [citing this case and 275 other court and arbitral rulings]; Henschel, The Conformity of Goods in International Sales, Forlaget Thomson (2005) 205
Go to Case Table of ContentsSourced from AustLII webite <http://www.austlii.edu.au/>
17 January 2003
Last updated: 31 January 2003 [reference is to AustLII publication update]
[ | - | Particulars |
- | Parties and pleadings, paras. 1-22 | |
- | Issues, para. 23 | |
- | Facts, paras. 24-185 | |
- | Applications of the CISG and domestic tort law, paras. 186-257 | |
- | Conclusions and orders, paras. 258-265 ] |
JURISDICTION: Supreme Court of Western Australia in Civil. CITATION: Ginza Pte Ltd v Vista Corporation Pty ltd [2030] WASC 11 (17 January 2003. CORAM: Barker J. HEARD: 26-30 August, 2-3 September 2002. DELIVERED: 17 January 2003. FILE NO/S: CIV 1647 of 1998 Consolidated by order 12/5/2000, BETWEEN: Ginza Pte Ltd, Plaintiff, and Vista Corporation Ltd (CAN 009 446 217), Defendant; FILE NO/S: CIV 1423 of 2000, BETWEEN: Kontack Pty Ltd (CAN 062 472 780), Plaintiff, and Ginza Pte Ltd, Defendant
CATCHWORDS: Contract - Sale of goods - Claim for cost of goods supplied - Counterclaim and claim for damages for breach of express and implied terms of contract of sale of goods and in negligence - Turns on own facts. LEGISLATION: Sale of Goods Act 1895, s 52; Sale of Goods (Vienna Convention) Act 1986, Article 50, Article 51(1); Supreme Court Act 1935 (WA), s 32; Therapeutic Goods Act 1989 (Cth) Therapeutic Goods Regulations 1990 , reg 11. RESULT In CIV 1647 of 1998: Plaintiff's claim dismissed; judgment for defendant on counterclaim and claim for set-off. In CIV 1423 of 2000: Judgment for plaintiff on claim; defendant's counterclaim and claim for set-off dismissed. CATEGORY: B.
REPRESENTATION: CIV 1647 of 1998 Consolidated by order 12/5/2000. Counsel:Plaintiff : Mr M H Zilko SC & Mr M D Cuerden; Defendant: Mr P G McGowan; Solicitors: Plaintiff: Doray Solicitors; Defendant: Clayton Utz. CIV 1423 of 2000. Counsel: Plaintiff: Mr P G McGowan; Defendant: Mr M H Zilko SC & Mr M D Cuerden; Solicitors: Plaintiff: Clayton Utz; Defendant: Doray Solicitors
[…]
1 BARKER J: The plaintiff (Ginza) in action CIV 1647 of 1998 (the Ginza action) is a company incorporated in Singapore. At material times, Ginza manufactured contact lens solution in Singapore and its place of business was in Singapore.
2 The defendant in the Ginza action (Vista) is a company incorporated in Australia. At material times, Vista carried on business in Australia as a wholesaler of Ginza's contact lens solution and its place of business was in Australia.
3 The plaintiff (Kontack) in action CIV 1434 of 2000 (the Kontack action) is a company incorporated in Australia. At material times, Kontack carried on a like business to Vista in Australia and its place of business was in Australia.
4 The defendant in the Kontack action is Ginza.
5 At material times, the persons who directed and managed the business of Vista and Kontack and were entitled to beneficial ownership of the shares in Vista and Kontack were common.
The nature of the claims and counterclaims
6 In the Ginza action, Ginza sues for the invoiced costs of contact lens solution (goods) supplied by it to Vista.
7 Vista says that such goods were supplied, but only some were supplied to Vista. It says Kontack dealt with Ginza for the supply of the majority of the goods in question.
8 Both Vista and Kontack allege, in any event, that the goods so supplied by Ginza were not manufactured in accordance with agreed requirements and were contaminated, in breach of express and implied terms of the respective contracts between them and in breach of tortious duties of care owed to each of them.
9 As a result of the breaches, Vista and Kontack say they were obliged to recall these and like goods from retail sale in Australia. They say they should not be obliged to pay the invoiced costs of the goods and, further, that they are entitled to be paid damages for the losses they have suffered.
10 Ginza denies any agreement with Kontack, denies the alleged breaches and, in any event, denies that either Vista or Kontack suffered losses to the extent claimed.
11 Vista also claims against Ginza a separate sum pursuant to a commission agreement.
The pleaded causes of action
12 In both the Ginza action and the Kontack action, Vista and Kontack respectively plead causes of action in contract and tort.
13 In each action, Vista and Kontack respectively plead that it was an express term of the agreement that: (1) goods supplied would be manufactured according to the requirements of the Australian Therapeutic Goods Administration (TGA); and (2) the goods would be sterile. They also plead implied terms as to merchantable quality and fitness for the purpose of the goods supplied and to this end rely upon the provisions of either the Sale of Goods Act 1895 (WA) or the United Nations Convention on Contracts for the International Sale of Goods (Vienna Sales Convention) which has been given effect in Western Australia by the Sale of Goods (Vienna Convention) Act 1986 (WA).
14 Ginza admits there was an agreement with Vista substantially in these express terms. However, Ginza denies that there was ever an agreement concluded between itself and Kontack as alleged or at all. Ginza also says that the implied terms arise under the Vienna Sales Convention and not under the Sales of Goods Act 1895.
15 In each action, Vista and Kontack respectively claim that the goods supplied by Ginza: (1) were supplied in breach of each of the terms of that agreement; (2) were not reasonably fit for the purpose for which they were required, contrary to the term of the agreement implied pursuant to s 14(1) of the Sales of Goods Act 1895 or the Vienna Sales Convention; and (3) were not of merchantable quality, contrary to the term of the agreement implied pursuant to s 14(11) of the Sale of Goods Act or the Vienna Sales Convention.
16 Ginza denies it has acted in breach of the contract. It also raises an issue whether, in the circumstances of the case, if it is has any contractual liability, the Sale of Goods (Vienna Convention) Act 1986 applies to the exclusion of the Sale of Goods 1895 and has the effect of limiting its liability.
17 In the event that the Court should find that there was no agreement concluded between Kontack and Ginza as alleged by Kontack, Kontack further claims that Ginza is liable to it in damages for negligence in respect of the manufacture of the goods. Kontack pleads that Ginza negligently supplied goods to Vista that were not manufactured according to the requirements of the TGA and were not sterile.
18 Vista also claims, in the alternative, that Ginza is liable to it in damages for negligence in this same respect.
19 Ginza denies that it is liable to either Vista or Kontack in tort.
20 In a separate counterclaim in the Ginza action, Vista claims that Ginza is liable to pay it the sum of $AUD19,337 on account of commissions due to it pursuant to a commission agreement and as a result of the sale of contact lens care goods by Ginza to the Choonwae Pharma Corporation of Korea. Ginza admits that liability but pleads it is entitled to set off against the sum claimed the amount of the claim of Ginza in the Ginza action.
21 In the event that Vista makes out its claim for damages in the Ginza action in contract or in tort, Vista claims that it is effectively entitled to reduce Ginza's claim to zero and is also entitled to damages under the following heads of damage: (1) the invoiced costs of recalled goods; (2) the lost profit margin on the resale of goods to retailers; (3) the direct costs of recalling goods; (4) lost reputation, goodwill and future sales.
22 Kontack claims similar entitlements.
The issues
23 In these circumstances, the following issues fall for determination:
24 The circumstances in which the parties to this action came to do
business are not materially in dispute. In the early 1990s, Dr Alfred
Grauaug, who is and was then a medical practitioner, was involved in the design
of medical equipment for use in the care of newborn children (neonatal care).
He was a director of Mercury Electronics Pty Ltd, which company then employed
Mr Ted Lee. Through Mercury Electronics, Dr Grauaug met
Mr Albert Chia and his sister, Mrs Jenny Khan, who were directors of
Ginza. Their dealings initially concerned the neonatal electronic equipment
that Mercury Electronic was manufacturing in Australia. Mr Chia was
involved in setting up a hospital in Borneo. In the course of discussions,
Dr Grauaug and Mr Lee began to consider the prospect of importing
into Australia contact lens solutions manufactured by Ginza in Singapore.
25 It seems that meetings involving Dr Grauaug and Mr Chia
concerning this business opportunity were initially held in Singapore, but were
ultimately concluded in Australia. Dr Grauaug recalled that he met with
Mr Chia in Australia as well as in Singapore and it was his recollection
that the final decision about importing contact lens solution manufactured by
Ginza was made when he met with Mr Chia, with or without Mr Lee, in
the Parmelia Hilton Hotel in Perth. Dr Grauaug said that he and
Mr Chia "shook hands on the concept". Dr Grauaug determined
that Mercury Electronics was not the right business vehicle for the
distribution and sale of contact lens solutions in Australia. As a result,
Vista was incorporated in about 1990. Dr Grauaug and Mr Lee then
proceeded to represent Vista in its dealings with Ginza. Dr Grauaug became
both a director and shareholder of Vista.
26 Dr Grauaug and Mr Lee appreciated at the outset of this
new venture that the importation of contact lens solution into Australia was
regulated by the Australian Therapeutic Goods Administration (TGA) under the Therapeutic Goods Act
1989 (Cth). Mr Lee learned from representatives of the TGA in
Canberra that contact lens solution was a notifiable device, with the result
that Vista required TGA approval of the labels on the bottles of solution it
proposed distributing for retail sale in Australia. According to Mr Lee,
this was all that the TGA required by way of regulation at the commencement of
Vista's dealings with Ginza.
27 Mr Lee visited Singapore on several occasions to discuss with
Mrs Khan packaging, labelling and other issues relating to the venture.
Vista then began importing Ginza's products in about 1991. At this time,
Kontack had not been incorporated.
28 Thereafter, it appears that Ginza faxed price lists to Vista from
time to time. On one occasion at least, Mrs Khan visited Perth to discuss
with Mr Lee the issue of outstanding accounts then owing by Vista to
Ginza.
29 In 1992, Vista was notified by the TGA that contact lens solution
had become a listed product under the Therapeutic Goods Act.
Mr Lee met with representatives of the TGA in Canberra and also spoke to
them by telephone concerning the TGA's requirements. He was informed that the
TGA now required contact lens solution to be manufactured in accordance with
the Code of Good Manufacturing Practice (the Code) promulgated under the Act. He
obtained a copy of the Code from the TGA. He was also advised that, in order
for Ginza's products to be listed in Vista's name, Vista was required to be the
"sponsor" under the Act and to
submit a "plant master file statement" to the TGA in relation to
Ginza's plant in Singapore. He was also advised that Ginza's plant would need
to be audited by a TGA auditor from time to time.
30 Mr Lee telephoned Mrs Khan and informed her of the
advice that he had received from the TGA. In November 1992, Mr Lee
travelled to Singapore to discuss those requirements with Mrs Khan and he
then gave Mrs Khan a copy of the Code which he had obtained from the TGA.
On 7 November 1992, on behalf of Vista, Mr Lee signed a document
headed "Agreement", which was prepared by Ginza to ensure the
confidentiality of all information provided by Ginza to Vista for the purpose
of being submitted by Vista to the TGA in partial satisfaction of the TGA's
requirements. At that time, Mrs Khan and Mr Lee discussed the Code.
Mr Lee then prepared a "plant master file statement" on the
basis of information given to him by Mrs Khan, and Mrs Khan signed it
on Ginza's letterhead.
31 Information, including this plant master file statement, was then provided by Vista to the TGA in Canberra. In late 1992, Ginza's contact lens solution products, of which Vista was the sponsor under the Therapeutic Goods Act, were listed under the Act, thereby authorising their sale in Australia.
32 In about March 1993, the first audit of Ginza's plant in Singapore was conducted by the Australian TGA for the purposes of the Therapeutic Goods Act.
The first audit was conducted by Ms Caroline Woodruff of the TGA.
Mr Lee was present during that audit. During the audit, Ms Woodruff,
Mrs Khan and Mr Lee discussed in some detail the requirements of the
Code. They also discussed the requirement that Vista, as the sponsor under the Act, was
responsible for all testing in Australia if any complaint were made in
Australia regarding Ginza's products.
33 Initially, all product manufactured by Ginza for Vista was
manufactured under the "Vista" brand name. However, over time, the
same product was marketed under different names, such as "Green Spot"
and "AMCAL". In about 1993, before Kontack Pty Ltd was incorporated,
Vista also began using the "Kontack" brand name. The circumstances in
which the Kontack brand name came to be used and Kontack Pty Ltd came to be
incorporated are discussed below, as they are relevant to the issue of whether
Kontack Pty Ltd and Ginza contracted at material times for the supply of
contact lens solution bearing the "Kontack" brand name.
34 In October 1995, a second audit of Ginza's plant was conducted by
Ms Woodruff for the TGA. In her report of 8 November 1995, she
detailed certain deficiencies in the manner of manufacture then utilised by
Ginza. Later, in November 1995, Mrs Khan, on behalf of Ginza, confirmed
that Ginza had brought about changes to its manufacturing process to address
the deficiencies identified by Ms Woodruff in her audit report.
35 The business operated by Vista in importing Ginza contact lens
solutions into Australia, and wholesaling or distributing them throughout
Australia, appears to have developed without any particular event until 1997.
In February 1997, Vista provided random samples of "Green Spot Preserved
Saline Solution", batch number 40811B, to the TGA for testing, as
required by the TGA. This was the first time random samples of Ginza's products
had been supplied to the TGA for testing. On 4 July 1997, this Green Spot
solution was found by the TGA to have failed sterility testing and to be contaminated
with bacteria. The TGA then recommended recall of the Green Spot product (the
first recall). This was the first time the TGA had issued a recall, as they
were empowered to do under the Act, in respect of a Ginza product.
36 On 11 July 1997, the TGA required a further audit of Ginza's
plant in Singapore. From that point on, relations between the parties to this
action soured and soon enough their commercial relationship ceased. The reasons
why this happened are canvassed in detail below. However, in short, on
10 September 1997 the TGA recommended an immediate recall of all Ginza
product manufactured in 1997 (the second recall); and on 6 November 1997,
TGA requested a recall of all Ginza's products manufactured in December 1996
(the third recall). On 9 December 1997, Ginza, through its solicitors,
demanded that Vista make payment of unpaid invoices for 1997. On
10 December 1997, solicitors acting for Vista sought damages against Ginza
by reason of the supply of contaminated product.
37 In the first instance, Ginza issued proceedings in the District
Court of Western Australia for payment of unpaid invoices. Vista then filed its
defence and counterclaim seeking damages in excess of the jurisdiction of the
District Court of Western Australia and the matter was referred to the Supreme
Court. Kontack commenced a separate action against Ginza for damages, having
regard to the view it and Vista took that there had, at material times, been
separate supplies of the recalled goods by Ginza to Vista and to Kontack.
Was there an agreement between Kontack and Ginza?
38 In the Kontack action, Kontack alleges in par 4 of the
statement of claim that, in or about February 1995, the parties entered into an
agreement whereby Ginza agreed to sell and Kontack agreed to purchase contact
lens solution manufactured and supplied under the "Kontack" label in
Singapore.
39 The particulars of the Kontack agreement pleaded are that the
agreement was partly oral, partly in writing and partly to be inferred from the
course of trade between those parties. To the extent that it was made orally,
it is alleged that in or about February 1995 in a telephone conversation
between Mrs Jenny Khan on behalf of Ginza and Dr Grauaug on behalf of
Kontack, Dr Grauaug told Mrs Khan that Kontack had been incorporated
for the purpose of taking over all business hitherto conducted by Vista
concerning the importation of contact lens solution for supply to supermarket
chains in Australia under the Kontack brand. The particulars provided in
par 4 further indicate that Dr Grauaug then informed Mrs Khan
that Kontack would contract with Ginza on terms identical to those existing
with respect to the agreement between Vista and Ginza which was then already in
place.
40 Insofar as the Kontack agreement is to be inferred from a course
of trade, the particulars state, in short, that the course of trade commenced
on 21 February 1995 with the plaintiff placing orders with the defendant
for the supply of contact lens solution under the "Kontack" brand and
thereafter the plaintiff making further orders periodically and the defendant
filling such orders.
41 While it is pleaded that this agreement was also partly in
writing, no particulars of the writing are provided. Nor were they led in
evidence.
42 Ginza denies that any such contract was ever orally concluded
between the parties or established by course of trade. It says that the only
course of trade was the continued lodgment of purchase orders by Vista,
including in respect of goods bearing the "Kontack" brand name. Ginza
says that the evidence supports its position.
43 The evidence in support of the agreement pleaded and
particularised between Kontack and Ginza was provided almost entirely by
Dr Grauaug. At all material times, he was a director of Vista and the
person who caused the incorporation of Kontack and was responsible for its
business direction and management. He believed that he and his wife were directors
of Kontack. However, it became plain during the course of the evidence,
particularly following the evidence of Mr Whiting, the accountant to Vista
and Kontack that, since its incorporation, Mr Whiting and his wife were
the directors and shareholders of Kontack and had been since its incorporation.
They remained so as at the date of trial.
44 Kontack was, on the evidence, formed in response to a concern
expressed to Dr Grauaug by certain pharmacy and optometry retailers in
South Australia that supermarkets were selling the same brand name goods that
were distributed to them by Vista. Dr Grauaug said that he intended, by
establishing Kontack Pty Ltd, that goods carrying the "Kontack" brand
name should be distributed to supermarkets alone by an entity that was not in
any formal sense connected with Vista or with him.
45 Dr Grauaug explained in his statement of evidence that after
he decided to incorporate Kontack Pty Ltd, he spoke to Mrs Khan at Ginza
and informed her that in South Australia there had been complaints from
pharmacy and optometry chains. He said that the substance of the conversation
with Mrs Khan was that he told her that Kontack had been incorporated for
the purpose of taking over all business hitherto conducted by Vista concerning
the importation of contact lens solution into Australia for supply to
supermarket chains under the "Kontack" brand. Dr Grauaug says he
offered to purchase contact lens solution manufactured by Ginza so as to enable
Kontack to import the contact lens solution into Australia for supply to
supermarket chains under the Kontack brand. Dr Grauaug says that he
further stated to Mrs Khan that Kontack Pty Ltd would contract with Ginza
on terms identical to those existing with respect to the agreement between Ginza
and Vista. He said that the first purchase order lodged pursuant to this
agreement was placed on 21 February 1995. Thus, in his statement of
evidence, Dr Grauaug substantially replicated the particulars to the
pleaded contract as set out above.
46 Mrs Khan said she did not believe any such discussion
occurred, although plainly Ginza became aware of the existence of Kontack as an
entity as a result of discussions I accept did take place between
Dr Grauaug and Mrs Khan at about this time.
47 In cross-examination, Dr Grauaug agreed that contact lens
solution carrying the brand name "Kontack" had been manufactured by
Ginza and imported into Australia and sold by Vista for some years prior to the
incorporation of Kontack Pty Ltd. In respect of the claimed agreement between
Kontack and Vista, it was put to Dr Grauaug that what he was saying to the
Court was that "the contractual arrangements with Vista and Ginza insofar
as Kontack products were concerned ceased at the time you made this new
agreement with Jenny Khan and a new contractual arrangement came into existence
between Ginza and Kontack Pty Ltd". Dr Grauaug responded by, saying,
"No, I'm not saying that." Dr Grauaug then explained (at
t/s 194):
"What
we were doing with Kontack Pty Ltd was a marketing exercise and we did run the
companies separately - that in many instances invoices were sent on Vista
letterhead. Ginza often addressed correspondence and invoices to Vista but they
should have been addressed to Kontack and sometimes they were addressed to
Kontack Pty Ltd but we internally arranged the financial dealings so that
Kontack was running as a separate entity."
48 Dr Grauaug added that, when Kontack was incorporated:
"No
major change had occurred. I informed Mrs Khan as to why Kontack Pty Ltd
was set up and, in fact, we asked her at one stage to bill separately. This
wasn't always the case and it didn't worry us very much because we had a very
good relationship with them and, as I said earlier, we always arranged the
payments appropriately and subsequently fixed up the paperwork
internally."
49 Dr Grauaug was then asked directly in cross-examination
(t/s 195) whether there was an agreement in or about February 1995 between
him and Mrs Khan whereby Ginza agreed to stop supplying Kontack products
to Vista as it had been doing for three years, and to commence supplying those
products to Kontack Pty Ltd, or did such an agreement not take place. To that
question, Dr Grauaug responded: "I'm not sure." He then added
that:
"... we did actually ask Mrs Khan to separately invoice Kontack Pty Ltd and
on occasions she did."
50 It appears that the request to which Dr Grauaug was
referring, was a facsimile transmission from Ms Alison Sage, Acting
Manager, Marketing and Sales, of Vista to Mrs Khan at Ginza dated
2 July 1996 concerning the subject, "Statements of Account". In
this fax, the following request was made:
"Jenny, 51 The evidence of Dr Grauaug, particularly in
cross-examination, when read with the documentary request of Ms Alison
Sage of 2 July 1996, does not tend to support the claim of Kontack that
there was concluded in about February 1995 an express oral agreement whereby
Ginza would thenceforth supply Kontack Pty Ltd with the goods described as
"Kontack Goods". Rather, the evidence suggests that, while Ginza, through
Mrs Khan, became aware that Vista intended marketing Kontack brand name
goods through a separate entity in Australia known at Kontack Pty Ltd, the
agreement between Ginza and Vista that pre-existed the incorporation of Kontack
Pty Ltd, continued to govern the supply of Kontack brand goods by Ginza to
Vista. At the least, nothing in this evidence leads to a conclusion that an
agreement in the terms pleaded and contended for by Kontack was ever concluded.
52 To the extent that from time to time Statements of Account were
issued to Kontack Pty Ltd, as they were, does not alter this conclusion. Nor
does this conduct necessarily require the conclusion that an agreement was
concluded by course of trade. The provision of statements from time to time
appears to have been consequent upon Ms Sage's request of 2 July
1996. The invoices that Ginza sues upon in the Ginza action are eight in
number. All but one are in respect of Kontack brand name goods (the exception
being invoice 97/0706 dated 7 June 1997 which is in respect of
"Vista" goods). All eight invoices are dated between 15 March
1997 and 11 July 1997; that is to say, after the date of Ms Sage's
facsimile. All eight invoices were addressed to Vista, not Kontack.
53 The relevant statements of account adduced in evidence are dated
31 July 1997, 31 May 1997 and 30 June 1997, 30 April 1997,
31 March 1997, 28 February 1997. There is also a number of purchase
orders given by Kontack Pty Ltd to Ginza for Kontack brand name goods, being
those annexed to exhibit V5, namely, purchase order number 29, dated
16 January 1997, purchase order number 23, dated 20 December
1996, and another that appears to be a purchase order dated 20 March 1997
and duly amended by two attached documents of the same date. However, these
latter purchase orders do not appear to be the subject of the invoices the
subject of the Ginza claim.
54 While there may be some particular instances, not the subject of
the Ginza action, that permit of the argument that Kontack contracted
separately with Ginza for the supply of particular goods, I am not satisfied,
on the balance of probabilities, in relation to the invoices the subject of
these actions, that those invoices were the subject either of purchase orders
lodged by Kontack or invoices rendered by Ginza to Kontack or an oral agreement
between Ginza and Kontack, as alleged by Vista and Kontack. Rather, the
evidence points the other way, suggesting that the agreement or course of
conduct between Vista and Ginza that pre-existed the incorporation of Kontack,
continued to govern the supply of Kontack brand name goods to Vista after the
incorporation of Kontack Pty Ltd.
55 As Senior Counsel for Ginza pointed out, any contractual
arrangement between Ginza and Kontack that required the effective importation
into Australia by Kontack Pty Ltd of contact lens solutions would have required
Kontack to be the "sponsor" for the purposes of importation of such
products into Australia under the Therapeutic Goods Act.
At all times, Vista was the sponsor, not Kontack. This tends to support the
conclusion that, in relation to all the goods the subject of the invoices in
the Ginza action, Vista was responsible for their importation into Australia
and was contractually liable to Ginza for their supply. Whatever may have been
the contractual or other business relationship between Vista and Kontack in
relation to distribution and sale of such goods within Australia, it did not
affect the contractual basis on which Ginza supplied the Kontack brand name
goods to Vista.
56 I consider that the provision of statements of account by Ginza to
Kontack in respect of Kontack brand goods was most probably in response to the
request of Ms Sage in her facsimile to Mrs Khan dated 2 July
1996 for Ginza to "issue two separate Statements". In that fax,
Ms Sage expressed the "hope" that "this is possible".
This language does not bespeak a contractual entitlement to separate
statements, but merely an expectation that Ginza would act in a way that would
facilitate the internal administrative or other contractual arrangements
between Vista and Kontack in Australia once the goods were imported by Vista.
Indeed, such a view accords with the understanding of the arrangement expressed
by Dr Grauaug in his evidence in cross-examination and referred to above.
57 I find, therefore, that there was no agreement as pleaded between
Ginza and Kontack in respect of any of the goods supplied pursuant to the invoices
sued on by Ginza in the Ginza action or otherwise the subject of Kontack's
action. At all material times, such goods were supplied by Ginza to Vista.
58 The consequence of this finding is that, subject to its defences
and claims to a right of set-off, Vista is liable to Ginza for the total sum of
the goods supplied and which are the subject of the Ginza action, totalling
$Singapore139,550.32.
59 Another consequence of this finding is that Kontack's claim for
damages for breach of contract in the Kontack action must necessarily fail.
However, Kontack also claims damages for negligence against Ginza. I will
return to that claim in tort later in these reasons.
Were the goods manufactured in accordance with the requirements of the TGA?
60 It is agreed by the parties to the Ginza action that, pursuant to the agreement between Ginza and Vista, Ginza was obliged:
(1) to supply goods
that were manufactured according to the requirements of the Therapeutic Goods
Administration (TGA); 61 It is accepted by the parties (subject to Ginza's argument
concerning the effect of the Vienna Sales Convention on the assessment of
damages), in my view correctly, that if the goods supplied were not sterile,
they would also not be of merchantable quality or fit for the purpose for which
they were required. Thus, the critical terms of the agreement are those set out
in pars (1) and (2).
62 Whether the first pleaded express term of the contract was
breached requires an answer to the question whether the goods supplied by Ginza
to Vista were manufactured "in accordance with the requirements of the
TGA". The "TGA" in this context means the "Therapeutic
Goods Administration". The TGA is the Commonwealth government agency that
administers the Therapeutic Goods Act 1989, even
though it is not expressly referred to in the Therapeutic Goods Act. The
Act refers to "the Department", which is not defined in the Act. The
"Department" is a reference to the Department of State of the
Commonwealth that is administered by the Minister: Acts Interpretation Act
(1901) (Cth) s 19A(3). As
of July 1997, the Commonwealth Department of Health and Family Services appears
to have been the relevant department. It appears at material times to have
acted under the guise of or through the unit known as the "Therapeutic
Goods Administration". The Act also refers to the "Secretary",
which is a reference to the Secretary of the Department: s 3(1) of
the Act. These
matters appear to be matters of common ground and no party suggests anything
turns on them in these proceedings.
63 In order to answer the question whether the goods supplied by
Ginza to Vista were "manufactured in accordance with the TGA", it is
necessary first to understand something of the workings of the Therapeutic Goods Act and the
relevant "requirements" or the TGA at material times in respect of
the "manufacture" of contact lens solution.
64 At all times during the period December 1996 to 22 July 1997,
s 36(1) of the Therapeutic Goods Act
provided that the Minister may, from time to time, "determine written
principles to be observed in the manufacture of therapeutic goods for use in
humans". Section 36(2)
then set out matters to which the manufacturing principles may relate, and
provided that "the manufacturing principles may include codes of good
manufacturing practice". The expression "good manufacturing
practice" is often reduced to the acronym "GMP". Pursuant to
these statutory powers, the Australian Code of Good Manufacturing Practice for
Therapeutic Goods - Medicinal Products, August 1990 (the Code) was promulgated.
As it applied at material times, it was tendered in evidence.
65 It is not in contest between the parties that the goods the
subject of these actions were manufactured at its premises in Singapore by
Ginza at various times in December 1996 and during 1997 prior to 22 July
1997, at which time the third TGA audit of the factory of Ginza in Singapore
was conducted by Mrs Shelley Tang of the TGA.
66 The Code, as it then applied, at page 2801 set out certain
"manufacturing principles determined under the Therapeutic Goods Act
1989". As
to the "Place and method and manufacture", cl 4 provided as
follows:
"4.
Therapeutic goods must be manufactured:
(a) in buildings that are located, designed, constructed and used:
(i) to suit the operations carried out in them; and (b) in an environment, in or with equipment and with precautionary measures
that:
(i) ensure a standard of hygiene appropriate to the class of goods being
manufactured; and (c) in accordance with procedures that are clearly defined by the
manufacturer."
67 As to "Quality assurance", cl 6 provided as
follows:
"6(1) A manufacturer must establish and implement an effective system of quality assurance that:
(a) is designed to achieve consistent quality in the therapeutic goods
manufactured; and
(2) If the
therapeutic goods manufactured by the manufacturer are of the type for which
there is no quality assurance system specified in the Codes, the manufacturer
must use a system that incorporates the principles of section 4 of
Australian Standard AS3901-1987/ISO 9001-1987, entitled 'Quality Systems
for Design/Development, Production Installation and Servicing', as in force on
the day on which this determination commences.
(a) If the therapeutic devices manufactured by the manufacturer are of a type
for which there is no quality assurance system specified in the Codes, the
manufacturer must use a system that incorporates the principles set out in the
European Standard EN 46001:1993 entitled 'Specification for Applications
of EN 29001(BS) 5750:Part 1' to the manufacture of medical
devices: published by British Standards Institution."
68 As to "Documentation", cl 7 provided:
"7
A manufacturer must establish and maintain a system of documentation, document
control and recording that:
(a) provides a complete history of each:
(i) item; or
(b) establishes a traceable connection between:
69 As to "Sterile therapeutic goods", cl 9 provided:
"9(1)
Therapeutic goods that are required to be, or are represented as being, sterile
must be manufactured:
(a) in separate, contained areas in the premises that have:
(i) high standards of hygiene; and
(b) with special care and attention to detail; and
(2) The
Manufacturer must establish procedures, and have equipment available, to
monitor adequately:
(a) the microbiological status of the environment of the production areas;
and 70 The Code's manufacturing principles further dealt with matters of
"Complaints" (cl 8), "Compliance with Application for
Registration" (cl 10), "Expiry Dates" (cl 11) and
"Sub-contracting" (cl 12).
71 The Code included, as Appendix C, a document which at
material times was dated "July 1981, edited August 1990" and was
described as "Guidelines on Tests for Sterility".
72 The way in which the Therapeutic Goods Act
applied at material times to the goods manufactured by Ginza and supplied to
Vista was as follows. The Secretary was obliged to maintain a register, known
as the Australian Register of Therapeutic Goods (the Register), for the purpose
of compiling information in relation to, and providing for evaluation of,
therapeutic goods for use in humans: s 17(1). The
Register contained two parts, one relating to goods to be known as registered
goods and the other relating to goods to be known as listed goods: s 17(3). The regulations prescribed the therapeutic goods, or the classes of therapeutic goods, that were required to be included in each part of the Register: s 17(4)(a).
73
Regulation 11 of the Therapeutic Goods Regulations 1990 provided that, for the purposes of s 17(4)(a) of the Act, the therapeutic goods, or classes of therapeutic goods, specified in Pt 1 of Sch 4
must be included in the part of the Register for listed goods.
74 Schedule 4 identified those therapeutic goods required to be
included in the part of the Register for listed goods. Part 1 was headed
"Listable Goods". Item No 2 was, by a process of interpretation
and elimination, relevant to the goods manufactured by Ginza and supplied to
Vista at material times. It relevantly provided:
"Therapeutic goods required to be included in the part of the Register for listed goods 1. Therapeutic
goods manufactured in Australia for export only other than good exempt under
Reg 12.
(a) item 3, 4 or 5 of Pt 1 of Sch 3 applies; or
3. ... "
75 Contact lens care products fell within the category
"therapeutic device" as defined in s 3(1) of the Act. As they
did not fall into any of the "other than" categories (eg, items 3, 4
or 5 of Pt 1 of Sch 3, item 1, 2, 3, 4, 5, 7 or 11 of Sch 5 or
items 1, 1A, 3, 4, 5, 7 or 8 of Sch 5A) referred to in Item No 2 of
Pt 1 of Sch 4 of the Regulations, they were "listable".
76 It is not in contest between the parties that the contact lens
solution manufactured by Ginza was a "therapeutic device" which was
required to be "listed" on the Australian Register of Therapeutic
Goods in order for Vista and Kontack to be able to sell the product in
Australia.
77 At material times, a person who, inter alia, imported
therapeutic goods into Australia was a "sponsor" as defined by s 3(1) of the Therapeutic Goods Act.
Under s 26A(4) of the Act, the sponsor was required to be listed on the Register. It was an offence for a
sponsor to import listable goods if they were not listed, by virtue of s 20. It was therefore necessary for Vista in order to import into and distribute within
Australia the goods manufactured by Ginza, to apply to list the goods on the
Register.
78 Dr John Cable, Director of the Conformity Assessment Branch of the TGA at material times, said in his evidence that, for a range of goods, including contact lens solutions, which were required to be "listed" on the Register at the material times, the determination of the Minister under s 36(1) of the Act in relation to the Code specified that the manufacture of such goods should be undertaken
in accordance with the standards applicable to the product and the quality
systems principles set out in standards known as EN46002/ISO 90002.
European Standard EN 46001 is expressly referred to in cl 6 of the
Manufacturing Principles set out in the Code as noted above. As explained by
Mrs Tang in her evidence, for all practical purposes in the circumstances
of this case EN46002 and EN46001 were identical. I accept that is so.
79 As a matter of practice, as Dr Cable explained, compliance
with the Manufacturing Principles is ascertained by the TGA through the review
of information submitted by the sponsor (for example, by provision of a
"plant master file") and by carrying out regular onsite audits. Each
audit involves a detailed examination of the operation and procedures of the
manufacturing plant and includes a detailed review of the quality systems and
the batch documentation.
80 Dr Cable further explained that, because Ginza's plant was
located in Singapore, Vista, as sponsor, was required to establish that Ginza
complied with the Manufacturing Principles by arranging for an audit of Ginza's
plant by a GMP auditor employed by the TGA's audit and licensing section.
81 It is not in contest that the TGA issued a Certificate of Listing
of Vista's goods on the Register in November 1992 and that subsequently three
audits of Ginza's manufacturing premises were conducted by TGA auditors; in
1993, 1995 and in 1997.
82 Mrs Tang, an auditor from the TGA, conducted the third audit
of Ginza's manufacturing plant in Singapore on 22 July 1997. A draft of
her audit report was made available to Ginza and Vista soon after the audit and
was formalised by a written "GMP audit report" signed by
Mrs Tang as Principal Microbiologist, TGA laboratories, dated 28 July
1997.
83 The consequence of the third audit and report, as stated in
Mrs Tang's GMP audit report, was that the company was "assessed as
having an unacceptable level of GMP compliance. It has been recommended that
product for the Australian market no longer be sourced from this company".
The reference to "this company" is a reference to Ginza.
84 The background to the circumstances in which the third audit
occurred is of some relevance to the matters in issue and the question whether
or not the material terms of the agreement between Vista and Ginza were
complied with or breached.
85 In June 1997, the TGA laboratories conducted random sample testing
of contact lens solution manufactured by Ginza. Mrs Tang explained that
the tests were sterility tests conducted in accordance with the guidelines
prescribed by the TGA, as set out in Therapeutic Goods Order No 11, which
is similar to Appendix C of the Code. The TGA laboratories' report on
sterility confirmed that one of the products manufactured by Ginza in respect
of which Vista was the sponsor, "Green Spot Preserved Saline
Solution" batch number 40811B, failed sterility testing.
86 Mrs Tang, by letter dated 4 July 1997 (attachment B
to exhibit B15), wrote to Vista on behalf of the TGA advising of the
contamination in batch number 40811B, and that such contamination demonstrated
a serious breakdown in the sterility control procedures in the manufacturing
process of the contact lens solution.
87 As a result of this sterility testing, Vista was instructed by TGA
to quarantine all existing product manufactured by Ginza and to recall all
Green Spot Preserved Saline Solution from batch number 40811B, to what is
described as the "consumer level". This required the wholesaler to
recall product from consumers who had acquired the product from a retailer. An
alternative form of recall is to the "retail level", as a result of
which a wholesaler need only recover the product from the retailers to whom the
product has been distributed. The retail level recall is obviously less onerous
from a sponsor's point of view.
88 Mrs Tang, in order to establish whether Ginza was
manufacturing contact lens solution in compliance with the Code, immediately
made arrangements with Ginza to permit her to conduct an audit of the company's
manufacturing plant in Singapore. She duly attended Ginza's Singapore premises
and plant and conducted an audit on 22 July 1997. There is no dispute that
Mrs Tang attended the premises and plant on that day. However, Ginza disputes,
or at the very least questions, the extent to which Mrs Tang carried out
an audit in the manner in which such audits are typically conducted by TGA
auditors.
89 Mrs Tang stated that the purpose of her audit was to assess
Ginza's method of manufacturing practice against the prescribed quality
standard EN46002 and ISO9002. While the Code, as noted above, in dealing with
the manufacturing principle of quality assurance, makes express reference to
European Standard EN46001, Mrs Tang explained that the use of European
Standard EN46002 was at that time permissible. That standard was intended to
supersede EN46001 and had been approved by the Therapeutic Goods Committee and
was in general use for listed products. She explained that it was a subset of EN46001
and generally regarded as a "more lenient standard". As a result,
auditors believed they could use it, even though it had not officially been put
in place as a manufacturing principle for listed devices at that time. She said
that it did not matter, in fact, whether EN46001 or 46002 was consulted because
the provisions were the same for her audit purposes. She stated that she found
during the audit that Ginza's manufacturing processes did not employ the
required level of manufacturing control and sterility assurance. Her main
concern related to the absence of any quality system process and the lack of
any validation of sterilisation processes.
90 As to the quality system, Mrs Tang referred to the Code's
requirements that there be a comprehensive system for quality management of all
therapeutic goods manufactured. She said the quality system should relate to
every aspect of manufacture and testing that will ensure that the lens solution
meets the required quality criteria. In her assessment, formed during the
audit, Ginza did not have in place any formally established or documented
quality system.
91 As to document control, Mrs Tang referred to the
"fundamental requirement" under the Code for the storage and
retention of documents and records relevant to the quality assurance programme.
She said that in order for Ginza to meet this requirement, Ginza should have
had complete records pertaining to each batch of solution, including original
data such as laboratory notebooks, which are retained for at least one year
after the expiry date of the batch. As a result of her audit, Mrs Tang
considered Ginza had no proper system in place for the storage and control of
essential documents in the manufacture and quality assurance process.
92 In connection with purchasing, Mrs Tang stated that where
possible, starting materials should be purchased from approved or certified
suppliers and starting materials should be purchased to established
specifications in order to meet the Code's requirement. She considered Ginza
should have had in place adequate purchasing documentation making reference to
certified suppliers and to required specifications. In her audit, Mrs Tang
found that Ginza had no system in place for ensuring that all materials
purchased conformed to the specified requirements for ensuring the quality and
sterility of the product manufactured.
93 In relation to process control, Mrs Tang stated that the Code
required a system of process control to address the risk of contamination or
cross-contamination from things such as the starting materials (including water
from the environment and the uncontrolled release of dust, gases, vapours,
sprays, or organisms from materials or products in process) or from residues in
equipment and from operators and their clothing. In her audit, Mrs Tang
found Ginza had no documentation which addressed the process parameters
relevant to contamination control. By way of example, she noted Ginza had no
documentation to address the bioburden of containers used in the manufacturing
process.
94 Mrs Tang also found in the audit that proper documentation,
which should have been in place to address the microbiological contamination of
non-sterile products in order to meet the Code's requirement, was not in place.
She explained, by way of example, that microbiological contamination of
non-sterile products would be minimised by a quality assurance system
documented to address matters such as training, effective operating, cleaning
and sanitation procedures, microbiological sampling and testing of starting
materials and final products, monitoring of process water and the periodic
microbiological monitoring of the process environment.
95 Mrs Tang further stated that the microbiological load of
product should be as low as practicable prior to sterilisation. The bioburden
of all products used should be assessed and monitored relevant to the
efficiency of the method of sterilisation to be used. She stated that Ginza was
responsible for carrying out validation of the effectiveness of the
sterilisation of equipment, components and product used in the manufacturing
process. Ginza should have ensured that the sterilisation process or all
product containers was adequately validated, but she found this was not done.
Mrs Tang explained that "validation" is the action of proving
that the sterilisation process used in the manufacture or control can reliably
achieve the desired and intended results.
96 Mrs Tang also stated that aseptic processing and filling
equipment procedures and environments should be validated for overall
performance at the time of qualification and at regular intervals. Test runs
with suitable sterile agents which will not inhibit microbiological growth are
passed through the routine procedures up to the sealing of filled containers.
At the time of her audit, Mrs Tang considered Ginza had not adequately
validated its aseptic filling process.
97 Mrs Tang also considered process monitoring required the
validation of materials such as spore strips and recovery broths, which would
indicate the presence of microbiological contamination. She found in the audit
that in Ginza's case the spore strips and recovery broths used for process
monitoring were out of date and their continued use had not been validated or
documented. Further, she found there was no monitoring or control of process
parameters such as biological indicators.
98 In respect of inspection and testing, Mrs Tang stated that a
test for sterility should be carried out on a sample of each batch. She found Ginza
did not conduct sterility testing on each batch of product manufactured.
99 As to quality records, Mrs Tang stated it is important in any
quality assurance programme that adequate records are maintained, particularly
of batch numbers, so that the manufacturing process in respect of particular
batches is adequately documented. She said this is particularly so with respect
to ensuring that any contaminated batch can be properly traced. Mrs Tang
stated that her audit of Ginza's premises revealed that the traceability of the
product batches was compromised because the batch record sheets did not record
the full details of sub-batches. She said that she observed during the audit
that Ginza had adopted a practice where it would manufacture a batch, but would
only document the sub-batch. The documentation used to record batches and
sub-batches did not adequately provide the traceability of product batches
recorded in the batch record sheets.
100 Mrs Tang said that, a short time after commencing the audit,
she formed the clear view that Ginza had an unacceptable level of GMP
compliance. Her overall assessment of Ginza's manufacturing practice was that
it was "poor" and "fell well short of the required
standard". She said that early in the conduct of the audit the
deficiencies were so apparent that there was little point in completing an
entire audit of the plant. She concluded - or aborted - the audit after
approximately two hours.
101 Following the audit conducted by Mrs Tang on 22 July
1997, the TGA received the results of the sterility testing carried out by
certain private laboratories accredited by the TGA at the request of Vista on a
number of other batches of Ginza products. The results showed that a number of
samples were not sterile. Those tests were conducted in Australia by Microtech
Laboratories Pty Ltd and Consulchem Pty Ltd. In the light of her audit, and
after receiving the results of these tests, Mrs Tang's view was, and she
recommended to Dr Cable, that no further product should be sourced from
Ginza, and that all 1997 product imported into Australia by Vista be recalled
(the second recall). Upon receipt of the results of further testing showing
that a batch of December 1996 product was also contaminated, she further
recommended that all December 1996 product manufactured by Ginza and imported
into Australia and distributed by Vista be recalled (the third recall).
102 After these proceedings were commenced, further tests on certain
samples of Ginza's product were carried out by Ms Cristina Farrar of
Princess Margaret Hospital in Perth at the request of both Vista and Ginza.
These also disclosed contamination of a number of samples.
103 Ginza attacks the sufficiency or adequacy of the procedures or
techniques adopted by these various agencies or laboratories in the conduct of
the tests they undertook. Counsel for Vista, however, says that notwithstanding
that attack, it was never put to the expert microbiologists called from these
various organisations and who gave evidence in the proceedings, nor was there
any evidence called on behalf of Ginza to suggest, that the findings of
contamination were actually wrong. It is submitted on behalf of Vista that the
highest Ginza's case could be put was to say that the statutory regulations that
set out certain procedures or techniques were not strictly complied with. The
nature of this evidence and Ginza's objections to it are dealt with in more
detail below. In the event, I have accepted Vista's submissions on this point.
104 The tests of a number of samples carried out by Microtech,
Consulchem and at Princess Margaret Hospital show contamination. In the case of
the tests conducted by Microtech, 15 of the 18 batches failed. In the case of
the tests conducted by Consulchem, six out of eight samples tested failed.
Similarly, of 70 samples tested by Ms Farrar at PMH, 48 failed.
105 The question of whether the goods were "manufactured
according to the requirements of the TGA" is not the same as the question
of whether such goods were "sterile" upon their supply to Vista. For
example, it does not necessarily follow from proof that the goods, or some of
them, were not sterile that they were not manufactured according to the
requirements of the TGA, although there might be a higher probability that this
is so in such a case. Nor does it necessarily follow from proof that the goods
were not manufactured according to the requirements of the TGA that the goods
supplied were not sterile, although this may increase the risk of the goods not
being sterile. The factual matrix in which these two questions must be
considered, however, is common and facts going to the determination of the one
question may bear on the determination of the other.
106 What is clear is that the contractual term that the goods should
be "manufactured according to the requirements of the TGA" was
intended, as far as possible, to ensure that the goods would in fact be
sterile. Similarly, the TGA's procedures are intended to ensure sterility of
products following manufacture, without such procedures themselves being
guaranteed to be "fail-safe". This was emphasised by a number of the
expert witnesses, particularly those who were employed by the TGA at material
times. They said the testing of supplied goods for lack of sterility, that is,
"contamination", only assists in ensuring that the TGA's requirements
are satisfied. The finding that a particular product sample is
"contaminated", or that it cannot be confirmed as sterile, does not
mean all other products (eg, from the same batch or a contemporaneous of
products) are not sterile. For this reason, sterility testing was described by
Mrs Tang as a "blunt instrument". It is an indication that there
may be a problem with the manufacturing process.
107 Dr Cable stated that sterility testing "is not
determinative of whether a product has been manufactured in accordance with
acceptable sterility control procedures." He added: "It is simply a
test which would confirm a breakdown or failure of such procedure in respect of
a particular container from the batch which is contaminated." He added:
"Sterility,
therefore, cannot be guaranteed by the sterility testing that might occur at
the end of the manufacturing process. It must be built into the manufacturing
and control procedures which occur during processing of the batch. In my
experience, greater reliance must be placed on appropriate techniques and
procedures throughout the manufacture of the product, including the validation
of the manufacturing procedures and adoption of a quality systems approach to
manufacture in accordance with the principles of EN46002 rather than simply
relying on sterility test made on a sample of each batches as the sole
criterion for establishing the sterility of the batch [sic]."
108 Vista relies on the sequence of events described above,
culminating in the third audit by Mrs Tang in July 1997, and the results
of the third audit itself, as well as the subsequent testing of samples of the
goods, to demonstrate that the goods manufactured and supplied by Ginza were
not manufactured according to the requirements of the TGA.
109 On the face of the evidence set out above, Vista's contention is
well made. Mrs Tang's view was that the manufacturing processes at Ginza
left much to be desired, so much so that her audit in July 1997 took less than
two hours. The audit was of a relatively short duration, not because it was a
cursory audit, but because Mrs Tang considered the inadequacies in Ginza's
processes were demonstrable. As a result, she found that the manufacturing
process was "unacceptable" for the various reasons set out in detail
above.
110 Mrs Tang is well qualified and experienced as a
microbiologist, with an aggregate of 17 years' experience. She was also
well qualified to conduct the audit in question, having been so acting with the
TGA for 10 years at the time of the third audit. Notwithstanding the
suggestion put to her by Senior Counsel for Ginza that she should have confined
her audit strictly to microbiological issues, plainly Mrs Tang was qualified
and experienced as a TGA auditor and entitled to range beyond strictly
microbiological matters depending on the circumstances and in her discretion.
The suggestion put to Mrs Tang that she had her mind closed to the
possibility of an unacceptable audit outcome was expressly denied by her and
not made good by the evidence. The Court accepts that Mrs Tang was at all
times open to be swayed against the audit determination she eventually made.
111 A further claim that Mrs Tang was presented with information
relevant to the audit which she refused to consider, was unambiguously rejected
by her. The Court accepts Mrs Tang's statements that, had she been invited
to peruse any relevant materials or other information, she would have done so.
In particular, the Court does not accept Mr Richard Chia's evidence that
he produced the "Validation master plan" (exhibit G6) to
Mrs Tang in the course of her audit, to which she effectively turned her
face. The evidence disclosed that there was no document in existence in July
1997 known as the "Validation master plan". As exhibited, it is a
voluminous document. Mr Chia's evidence was that he produced a very few
pages of an SOP (standard operating procedure) for the validating of
environment bioburden testing - in fact, two pages only. He could not recall
what else he had shown to Mrs Tang, although he insisted he had produced
to her other documents as well. His evidence did not support a much stronger
claim that a document, approaching in content and volume the substance of the
materials tendered in evidence as exhibit G6, was produced by him to
Mrs Tang, let alone ignored by her in the course of her audit. I do not
accept that he did.
112 Similarly, a suggestion that Mrs Tang became tearful or
emotional in the course of conducting a stressful audit whereby she effectively
aborted the audit without completing it in a more exhaustive way, was denied by
her. Whether or not Mrs Tang ever became "misty eyed", as
Mr Chia put it in his evidence, or actually cried, as his sister Mrs Khan
claimed, I doubt. Dr Grauaug, who was also present at the audit, denied
she had become tearful in the course of the audit. He was also given access to
Mrs Tang's draft audit report later in the course of her Singapore audit
visit. The creation by Mrs Tang of a draft audit report (which was largely
the same as the final report that went into evidence) contemporaneously with
the conduct of her audit at Ginza's premises in Singapore is hardly consistent
with the claim or suggestion that Mrs Tang was emotionally ill-equipped to
conduct or complete the audit, or that she failed in substance to do so.
113 Having observed Mrs Tang give her evidence, having heard her
address pointed questions concerning her experience and the manner in which she
conducted her audit, as well as having heard her provide the reasons why she
conducted the audit and what she found, I have no hesitation in finding
Mrs Tang a sound and reliable witness. Where her evidence is in conflict
with that of others as to the circumstances and manner in which she conducted
her audit at Ginza's premises in July 1997 and as to what she found during the
audit, I accept Mrs Tang's account of events.
114 The question of relevance to the pleaded breach of contract, is
whether the audit findings of Mrs Tang on 22 July 1997 indicate a
failure of Ginza to manufacture the goods supplied to Vista in the period
between December 1996 and July 1997 in accordance with the requirements of the
TGA, or whether Mrs Tang's audit merely had a present and prospective
effect by indicating a failure or inability to manufacture goods in accordance
with the requirements of the TGA as of and from 22 July 1997.
115 In my opinion, it should be inferred from Mrs Tang's audit
findings, on the balance of probabilities, and having regard to the results of
the testing done at Microtech, Consulchem and Princess Margaret Hospital (which
are considered further below), that the deficiencies she noted in her audit
report applied to the manufacture of goods throughout the whole of the period
December 1996 to July 1997. Each of the matters identified in Mrs Tang's
audit report as an unacceptable practice or process has an historic aspect to
it that makes it improbable that each deficiency first occurred only at some
particular, indeterminate date or dates during the period December 1996 to
22 July 1997. Rather, each deficiency identified reflects a matter of
historic neglect. Each plainly constituted a state of affairs at the times the
goods in question were manufactured by Ginza during the whole of the period
December 1996 to 22 July 1997 inclusive, and I so find.
116 The Intertech Global Access report prepared in September 1997 for
and at the request of Ginza, and which Ginza was reluctant to publish to the
TGA or Vista at material times prior to these proceedings, strongly confirms
the view expressed by Mrs Tang in her audit report in July 1997, and
confirms the view I take, that the requirements of the TGA were not met at
material times from December 1996 to the time of that audit in July 1997.
Mr Comar, who gave evidence, was a co-author of that report with
Mr Steve Williams of Intertech Global Access. The report resulted from an
inspection of Ginza's premises in late July and early August 1997. The review
was undertaken by an examination of the company's documentation and records,
interviews with relevant personnel and following an inspection of Ginza's
manufacturing facility. The authors also had regard to the audit report
prepared by Mrs Tang. They did not dissent in any respect from the audit
findings made by Mrs Tang in her report. Indeed, Mr Williams and
Mr Comar advised Ginza that the site was not in a position successfully to
pass a TGA audit at that time or in the near future. The deficiencies with the
manufacture and quality control procedures at Ginza's premises identified by
them were numerous and were said to indicate a range of possible causes of
contamination of products, summarised as follows:
(a) The
manufacturing processes had not been validated to ensure that the prescribed
Sterility Assurance Level (SAL) could be attained by this system. The standard
for this process is an SAL which results in less than one faulty product per
million units manufactured.
(b) The process water and distribution system
was inadequately controlled and monitored both in frequency and by
inappropriate methods.
(c) The chemical and microbiological quality
control procedures were not validated and inadequate for the application.
(d) The manufacturing control procedures could
not guarantee that a sterile product was being manufactured consistently and
with the appropriate SAL.
117 Mr Comar said that detection of contamination with absolute
certainty would require the examination of every bottle of contact lens
solution of every batch manufactured by Ginza using media capable of supporting
the growth of all possible contaminants. In his view this was "neither
practical nor economic."
118 Ginza says that, notwithstanding Mrs Tang's audit findings on
behalf of the TGA, no "requirement of the TGA" can be identified in
respect of which the manufacture by Ginza failed to comply. It is true that
nowhere in the Code does one find an express requirement by the TGA that
particular, detailed processes or procedures, of the type Mrs Tang identified
as required, be done. However, that is not to say there was no
"requirement of the TGA" that was relevant at material times pursuant
to which such particular, detailed processes or procedures should have been
done.
119 As noted above, the regulatory scheme of the Therapeutic Goods Act administered by the TGA, relies in part on the general requirements of the Act and the Code and the various standards, such as EN 29001, it incorporates or
applies by reference. This system in practice may be said to have an element of
subjectivity to it, if one wishes to characterise the regulatory system in that
way. However, Mrs Khan understood the regulatory process was of this
nature. She recognised that the audit process buttressed the regulatory system,
so far as exportation of the goods in question from Singapore to Australia was
concerned; she frankly admitted this in cross-examination and the evidence of
Mr Lee tends to confirm her understanding of the nature of the regulatory
system. She clearly understood that the TGA would audit Ginza's manufacturing
practices and processes in order to determine whether the requirements of the
TGA were being met. Those requirements, in turn, were to be found in the Code
and the various standards it referred to, especially those to do with sterile
product manufacture.
120 As an aspect of Ginza's contention in this regard, Ginza claimed
it was entitled, at all material times, to rely upon the TGA's first and second
audits conducted by Ms Woodruff in 1993 and 1995. When those audits were
conducted, they identified certain matters which were then responded to by
Ginza. It followed, argued Ginza, that, at the times the goods in question were
manufactured by Ginza in the period December 1996 to 22 July 1997, it
could not be said that Ginza had failed to manufacture the goods contrary to
any express requirements laid down by Ms Woodruff in her audit reports.
This may be so, but it does not assist in answering the question whether the
goods supplied were manufactured in accordance with the requirements of the
TGA. Such a contention merely reformulates the earlier contention and does not
answer the question. It is also built on a false premise as to the nature of
the audit process and role.
121 An audit is not, and was not intended by the TGA at any material
time, to be a substitute for a licensing process in which approval subject to
express conditions is provided to a manufacturer by a regulatory agency. If it
were, the contentions of Ginza would have weight. Either the approval and
conditions were met at material times or they were not. If they were met,
manufacturing would plainly be "in accordance with the licence and
conditions". If they were not met, manufacturing would not be "in
accordance with the licence and conditions".
122 An audit report, however, cannot be equated with a licence, with
or without conditions. Mrs Tang described the audit process in the
following terms:
"We
always take the position that an audit is not a shopping list of problems or
deficiencies. An auditor goes in, sees certain things, makes a report. We
always write as a standard clause in our report that this is not to be taken as
a shopping list, it may be indicative of other problems, and that the company
should ensure that they fully comply with the code.
....
... an audit is a sampling process. You cannot look at every process during an
audit. You may pick out certain points but it's quite accepted that an audit
done in the time allowed cannot pick up everything that may be wrong with a
company. They may pick up four or five points. There may be 10 or 12 that they
didn't find.
... that's partly the reason why we try to send different auditors each
time."
I accept that this describes the
purpose of an audit and the audit process undertaken by Mrs Tang and
Ms Woodruff on the occasions they conducted audits of Ginza's premises and
plant, and I find that Ginza, through Mrs Khan, appreciated the nature of
a TGA audit and the role of an auditor in those same terms.
123 In these circumstances, notwithstanding the first and second
audits conducted by Ms Woodruff, Ginza was, at all material times, subject
to an obligation, by virtue of the first express term of its contract with
Vista, to manufacture the supplied goods in accordance with the requirements -
including the general requirements set out in the Code - of the TGA. The first
and second audit reports conducted by Ms Woodruff neither released Ginza
from that obligation nor the need to continue to satisfy the requirements -
both general and specific - of the TGA, including those set out in the Code.
The contractual obligation was to manufacture, not in accordance with audit
reports issued from time to time by the TGA, but "in accordance with the
TGA's requirements".
124 Accordingly, I find that Ginza did not manufacture the supplied
goods in accordance with the requirements of the TGA, as the first express term
of the contract between Ginza and Vista required. As a result, Vista is
entitled to damages against Ginza for breach of this first express term of the
contract.
125 This finding, however, as noted, does not necessarily mean that
the goods supplied were not sterile. I now turn to the question of breach of
the second express term.
Were the goods sterile?
126 The evidence and history relating to the contamination of the
supplied goods has been recounted above. A schedule of batches manufactured by
Ginza for Vista during the period December 1996 to July 1997 is attached to
these reasons. It conveniently summarises the evidence going to contamination
of the goods. The schedule was produced to the Court in the course of argument
by Senior Counsel for Ginza. It is not suggested on behalf of Vista and Kontack
that the primary information disclosed in it is incorrect.
127 Vista says that, while only certain batches of product
manufactured in the relevant period have been found to be not sterile (marked
"Fail" on the schedule), the evidence as a whole entitles the Court
to infer, on the balance of probabilities, that the goods supplied were not
sterile.
128 Ginza, on the other hand, challenges much of the evidence said to
support either particular findings of sterility or an inference of sterility in
respect of all the goods supplied in the relevant period and the subject of
Ginza's claim.
129 The submissions of Ginza in this regard emphasise the difference
noted above between a term that goods supplied should be "sterile"
and a term that requires the goods to be manufactured in accordance with the
requirements of the TGA. This is not a case where all the goods supplied, or
even all batches of the goods supplied, have been tested and found either to be
not sterile or to have an indeterminate result.
130 It is understandable in a contractual relationship of the type
that existed at material times between Ginza and Vista, that not every item of
the goods supplied, that is to say, not every bottle, or indeed every batch of
solution that found its way into the bottles supplied, should need to be tested
in order to establish that the goods supplied were not sterile. It is not
contested by Ginza that in an appropriate case evidence may lead to an
inference that goods supplied are not of the quality contracted for. Ginza's
argument is that, in this case, the evidence is insufficient to support the
drawing of such an inference.
131 Where evidence shows a sufficient number of batches of product to
have been contaminated, in circumstances where the contamination appears to be
widespread and serious, and there are no explanations offered which could
reasonably lead to the conclusion that the contamination occurred after the
supply of the goods, it is open to a Court to infer that the whole of the goods
supplied were contaminated; Marimpex Mineralol Handelsgesellschaft MBH v
Louis Dreyfus et Cie Mineralol GmbH [1995] 1 Lloyd's Rep 167 provides an
example, albeit in a different factual context. The question always is, what,
in the circumstances of the case, constitutes evidence of a sufficient number
of batches. In Marimpex, contamination of 10 per cent of a
cargo of oil was sufficient.
132 In my opinion, on the evidence led, it is more probable than not
that the supplied goods were not sterile. The contentions put by Vista why, on
the balance of probabilities, the evidence supports such a finding are, in my
view, compelling.
133 In February 1997, as noted above, the TGA tested certain samples
of Green Spot batch 40811B product. On 4 July 1997, Mrs Tang, in her
capacity as Chief Microbiologist at the TGA, wrote to Vista to advise that the
samples tested in relation to batch 40811B were contaminated. This led to the
July 1997 third audit conducted by Mrs Tang. The result of this test on
its own plainly is insufficient to provide a reliable basis upon which to conclude
that all other items of the product manufactured before or after that batch (in
1994) were not sterile.
134 What then occurred, however, strongly points to sterility of the
product in the period December 1996 to July 1997 in question. In August 1997,
Microtech Laboratories Pty Ltd were asked by Vista to test a number of samples
of batches of Ginza product. The result of testing, according to Microtech, was
that of 18 of the batches tested, 15 failed sterility testing. The 15 that
failed were as follows: 72406A, 72506A, 72506C, 72606A, 72506B, 72606C, 72406B,
70707B, 70907A, 70606C, 70507A, 72306C, 70606A, 71103B, 71103C. These
descriptions provide a code to the individual batches of product. For example,
the description "72406A" indicates that the batch in question was
batch A manufactured on 24 June 1997. That described as
"72506C" was batch C manufactured on 25 June 1997, and so
on.
135 The schedule attached to these reasons discloses the results of
all testing. It can be seen that batches of solution manufactured in March,
April, June and July 1997 failed Microtech's testing.
136 In October 1997, Microtech was further engaged by Vista to perform
sterility testing on further batches of contact lens solution manufactured by
Ginza, most of which were manufactured in 1996 or 1997. The great majority of
the batches tested, according to Microtech, passed sterility testing, save for
"AMCAL Visaclear Preserved Saline" batch number 61812C, that is from
batch C manufactured by Ginza on 18 December 1996.
137
Also in August 1997, following the sterility testing and results
Vista had obtained from Microtech Laboratories, Consulchem, analytical and
consultant chemists and microbiologists, was requested by Vista to conduct
sterility tests on a number of samples of contact lens solution. Consulchem
received 12 cartons, each containing 20 plastic bottles of solution, from
Vista. Of the nine cartons tested for sterility, according to Consulchem six
failed the sterility test. In the opinion of Ms Carol Young, microbiologist
and director of Consulchem, who supervised the sterility testing, the testing
indicated that there was "contamination across the batches". As the
schedule shows, the samples were from batch numbers manufactured in March and
June 1997.
138
After these proceedings were commenced, Ms Cristina Farrar,
medical scientist at the Women's and Children's Pathology Department of
Microbiology, Princess Margaret Hospital for Children in Subiaco, Perth,
Western Australia, was requested to conduct sterility testing on samples of the
supplied goods. On 7 August 1998, 20 units of batch number 72406A
were provided by Vista for testing and all 20 units were tested for sterility.
On 27 August 1998, at Ginza's request, Ms Farrar was provided with a
further quantity of contact lens solution for testing. The quantities and batch
numbers of those were: 72406C (20 units), 72506A (20 units), 72406A
(20 units), 72506B (20 units) and 72506C (20 units).
Ms Farrar said that each batch tested did not pass the test for sterility
as defined in Australian Code of Good Manufacturing Practice.
Seventy units were tested and 48 failed, indicating, according to
her, "gross contamination". Again, these samples were from batch
numbers manufactured in 1997. The schedule discloses that six of the
"Fail" results were in respect of batches manufactured in June 1997.
139
Following the testing by Microtech Laboratories, Vista wrote to
Dr John Cable, Director, Conformity Assessment Branch of the TGA, by
letter dated 5 September 1997 (exhibit V1 attachment L). In the
letter, signed by Dr Grauaug, Vista said of the Microtech results
available as of that date:
"These
are the first in a total of 38 batches that have been sent to Microtech. There
are some positive and negative results. These products remained quarantined in
our warehouses and have not been released to the public. A further
12 batches have been sent to Consulchem Pty Ltd in Victoria and these
results are expected on 18 September. At this point, data to hand from
Dr Charles Tang of the Singapore General Hospital suggested there was no
contamination of product manufactured at about the same time.
140
By letter dated 12 September 1997, and apparently faxed to
Dr Cable, Dr Grauaug drew to Dr Cable's attention the facts that
Vista had:
There is, thus, no evidence that the 1996 stock is contaminated and all
the data supports the fact that some event has contributed to the contamination
being confined to some period in 1997. Ginza has engaged Australian consultants
to investigate the causes of this contamination and they will be in Singapore
this week."
141
By letter dated 16 September 1997, Dr Cable wrote to
Dr Grauaug at Vista in these relevant terms:
"I
note the results of sterility tests, provided by Microtech Laboratories, of 17
batches of product manufactured during 1996, and your contention that, based on
these results, there is no evidence that stock manufactured during this period
is contaminated. 142
By a further letter dated 16 September 1997, Vista, by
Dr Grauaug, wrote to Dr Cable at TGA and provided a copy of an
interim report from Consulchem indicating that Vista multipurpose solution
60605A, a product manufactured in May 1996, was sterile on day 13 and
therefore unlikely to become contaminated by day 14. Dr Grauaug then
expressed the opinion that:
"There
are thus 18 batches from 1996 which have passed sterility tests. This is a
substantial representative spread of products manufactured in 1996. 143
As a result of these representations, Dr Cable of the TGA by
letter to Dr Grauaug of Vista dated 23 September 1997 indicated that
the TGA agreed to the release from quarantine of a number of batches of Vista
and Kontack products as set out in that letter. These comprised various batches
of March, April, May, June, July, August and one batch of December 1996
product. Dr Cable continued to express concern about the quality of
products manufactured in the latter part of 1996 on the grounds that "the
change to the manufacturing conditions which has led to widespread contamination
of the products manufactured in 1997 might equally have occurred in the latter
part of 1996 and affected these batches". The reference to the
"change to the manufacturing conditions" is not further explained in
this letter.
144
In a further letter from Dr Cable to Dr Grauaug dated
6 November 1997, Dr Cable recounted some of the history of testing of
products following the third audit by Mrs Tang in July 1997. Dr Cable
again noted that subsequent testing of products manufactured during 1997 had
established that 15 of 18 batches tested were contaminated. This is
plainly a reference to the Microtech Laboratories testing. Dr Cable
referred to the fact that the decision to restrict the previous recall of
products to batches manufactured in 1997, "was made on the basis of your
contention that the contamination was likely to be due to a change in the
manufacturing conditions which occurred during the holiday shut-downs in
December 1996 and January 1997". This helps to explain the comment in the
earlier letter and indicates that Dr Grauaug was the source of the belief
Dr Cable there expressed. There is no evidence to establish that
contamination was due to any such event.
145
In his letter dated 6 November 1997, Dr Cable further
notes that, as a result of the failure of AMCAL saline batch 61812C to
pass a sterility test, as confirmed in Dr Grauaug's fax of 22 October
1997 - at a time prior to shut-down periods - the "quality of all batches
manufactured during December 1996" was brought into question.
146 Dr Cable went on to state in his letter:
"Since
the samples you have sent for sterility testing have been taken from warehouse
stock, it is not possible to ascertain whether the sample is representative of
the manufactured batch.
It is therefore recommended that all batches manufactured by Ginza Pte Ltd
during December 1996 and which have been imported into Australia, be recalled
to consumer level."
147
In his evidence, Dr Cable explained that success in detecting
microbiological contamination of goods is dependent, inter alia, on
statistical considerations. Generally, the odds are against detecting
contamination where a small proportion of the units in a batch is contaminated.
Detection of contamination with absolute certainty would require the
examination of every bottle of contact lens solution in every batch
manufactured by Ginza using media capable of supporting the growth of all
possible contaminants.
148
Dr Cable provided a table of the probabilities of detecting a
contaminated bottle through the conduct of a single sterility test on a sample
from a batch relative to the percentage of the units in the batch that are
contaminated. In the case of the sterility test results provided by Microtech
Laboratories, where 15 out of 18 batches were tested, Dr Cable said this
indicates that there is a "very high likelihood that a significant
percentage of containers in each batch were contaminated. The fact that so many
batches failed through the retesting would also indicate that there was
systematic contamination". I accept his evidence.
149
Dr Cable emphasised that sterility cannot be guaranteed by
the sterility testing that might occur at the end of the manufacturing process
and for this reason it must be built into the manufacturing and control
procedures which occur during processing of the batch. Sterility testing,
however, is useful in detecting a gross failure of the manufacturing process,
such as may be related to contamination arising from technical malfunction,
human error or mix-up, or where contaminated items may be used in the
manufacturing process.
150
Dr Cable's evidence therefore goes to establish that, while
he did not have evidence before him that all batches of all Ginza products
imported into Australia by Vista and manufactured in the relevant period were
contaminated or had failed sterility testing, he could not be satisfied that
such products were free from contamination and that this concern led to his
decisions, not only to recall all 1997 product (the second recall), but
ultimately to recall all batches manufactured by Ginza during December 1996
(the third recall). On the basis of the information before him, Dr Cable
on behalf of TGA, took an informed regulatory decision. He did not, and he did
not have to, determine conclusively that the product the subject of the recall
notices was contaminated, that is to say, was not sterile. It was sufficient
for his purposes to be concerned that all such product was not sterile.
151
The question for the Court, however, is whether the evidence is
also sufficient to permit the Court to draw an inference, on the balance of
probabilities, that the December 1996 and 1997 goods manufactured by Ginza, and
the subject of the parties' claims here, and which were the subject of the
recall notices, were in fact not sterile. It is not enough for the Court to
conclude that Dr Cable acted reasonably in a regulatory sense, in order to
infer this fact on the balance of probabilities.
152
In my view, the evidence of contamination of Ginza product given
on behalf of the TGA and the three laboratories discloses widespread and gross
contamination of the batches submitted. I am of the opinion that the extent and
level of that contamination leads to the proper inference that the whole of the
goods supplied, which are the subject of the Ginza action, were not sterile.
The testing done by Microtech Laboratories in August 1997 was in respect of
18 batches manufactured at various dates in March, June and July 1997. The
nine cartons of product tested for sterility by Consulchem in August 1997, of
which six failed, were manufactured in March and June 1997. The product the
subject of sterility testing at Princess Margaret Hospital in August 1998
included product manufactured on various dates in June 1997. On the other hand,
of a number of batches of solution manufactured by Ginza in 1996 and 1997 that
were sterility tested in October 1997 by Microtech Laboratories, only a batch
from December 1996 failed the testing. While the evidence shows that some
product manufactured during 1997 "passed" sterility testing, and that
some batches manufactured in January, February and March 1997 were not
subjected to testing, the only proper inference to be drawn from the evidence,
and an inference which is consistent with the interpretation placed on the same
data by Dr Cable, albeit for the purpose of making an informed regulatory
decision, is that, as a whole, the product supplied by Ginza in the relevant
period was, on the balance of probabilities, not sterile.
153
As a result, Vista is also entitled to damages against Ginza for
breach of this second express term of the contract.
The reliability of the sterility tests
154
I mentioned above that Ginza mounted a substantial effort to
discount the sterility testing conducted by the three laboratories in
Australia. Ginza submits that the sterility test results produced by Microtech
Laboratories, Consulchem and Princess Margaret Hospital cannot be relied upon
for the purpose of determining whether or not the supplied goods were
"manufactured according to the requirements of the TGA" or whether or
not the goods were sterile. Ginza's contention is directed to the issue of
whether the tests conducted by Microtech, Consulchem and Princess Margaret
Hospital were carried out in accordance with the standard prescribed by
Therapeutic Goods Order 11 (TGO 11) or Appendix C of the Code.
It is appropriate here to set out the reasons why I am not persuaded by Ginza's
arguments in this respect.
155
Appendix C of the Code is a set of "Guidelines on Tests
for Sterility". TGO 11 is an order made pursuant to s 13 of the Therapeutic Goods Act 1966, apparently continued under the Therapeutic Goods Act
1989. TGO 11 is dated 4 December 1983. TGO 11 is
described as a "Standard for Sterile Therapeutic Goods". It provides
the "Standard for substances and articles, of which goods for therapeutic
use consist, that are labelled as sterile or sterilised or otherwise purport to
be sterile or to have been sterilised, shall be determined in accordance with
the tests specified in this Order". At page 18 of TGO 11, a
summary of the interpretation of the test results as specified in cl 20 of the
order is set out. It provides for conclusions of "Pass",
"Indeterminate Result", "Invalid Test" and "Fail".
156
The Guidelines on Tests for Sterility, Appendix C of the
Code, which are dated "July 1981, edited August 1990", appear to
postdate the date of the TGO 11. The evidence shows Appendix C is
usually relied upon by accredited testing laboratories when conducting
sterility testing. One issue put to the witnesses from the three laboratories
concerning TGO 11 and the Code, was whether validation had been undertaken
prior to the sterility testing. It was suggested to each witness that failure
to so validate was contrary to both TGO 11 and the Code. Another issue put
to these witnesses concerned whether results which were said either to have
"failed" or not to have "passed" should have been treated
as "indeterminate" requiring repeat testing. A further issue put to
these witnesses was whether these test results could be considered relevant if
the laboratory did not have information concerning the batch size or production
history of the samples they were asked to test.
157
As to the role played by TGO 11 or appendix C in
sterility testing, Mrs Tang of the TGA said that if a company challenges
the result of the test that the TGA has done, the company must follow
TGO 11. Mrs Tang said TGO 11 is binding on the TGA and is a
reference test. The initial testing carried out by the TGA in respect of batch
number 40811B was done in accordance with TGO 11.
158
Mrs Tang commented on the requirement of both TGO 11 and
Appendix C that if one obtains an indeterminate result, a repeat test is
required to verify same. The TGO 11 and Appendix C suggest that until
a repeat test is conducted and the same result obtained, a "Fail"
should not be recorded. She said that, while TGO 11 and Appendix C so
provide, the reasoning behind the requirement is scientifically not very sound
and that, since the sterility testing rules were changed more recently, it is
no longer the case. She conceded, however, that it was the case at the time the
tests the subject of scrutiny in this action were conduct.
159
Mr Jay, of Microtech, said that the relationship between
Appendix C and TGO 11 at the time his laboratory conducted sterility
testing was confusing, and that it still is. The Code requires Appendix C
to be followed for the test of sterility. He said TGO 11 was issued by the
TGA and it had some extra requirements in it. As far as he was concerned,
TGO 11 prescribed the method of sterility testing that the TGA use when
they conduct tests. He said that in practice, in industry, Appendix C was
utilised by manufacturers and in practice his laboratory utilised
Appendix C unless the client required testing under TGO 11.
160
Mr Jay acknowledged that, under both TGO 11 and
Appendix C, the requirement is that: "Both sampling and testing
requirement are therefore different from the therapeutic goods order which must
be applicable in situations where there is no knowledge of batch size or
production history." He accepted that he relied on Appendix C even
though he had not been provided at any relevant time with information
concerning batch size or production history of the batches his laboratory
tested. He said that, notwithstanding the above requirement, it was practice
within the industry and in his own laboratory to use Appendix C unless
directed by the client to use TGO 11. In this case, he received a request
from Vista to do sterility testing and that is what he did.
161
Mr Jay accepted that, in a number of instances, Microtech
recorded a "Fail" when, if Appendix C were literally applied, it
should have recorded an "indeterminate result" and then conducted
repeat testing. However, he did not recall Vista delivering extra batches of
product for repeat testing. He said that "industry may or may not repeat a
test". If the required number of samples were produced for repeat testing
and the client required it, it would be done. In this instance, it was not
required.
162
Ms Farrar, from Princess Margaret Hospital, explained in some
detail the nature of the sterility testing she undertook. She also indicated
that she conducted testing by reference to Appendix C of the Code. It was
suggested to her that, by reason of the data she obtained, a test result of
"indeterminate" required a repeat test to be conducted before the
test result "fail" could be entered. She agreed that she had not
performed the test she conducted strictly according to either Appendix C
or TGO 11 in that respect.
163
However, Ms Farrar indicated that she had been asked to test
two different products, a Vista product and a Kontack product. She was asked by
Vista to test 20 samples, which she did individually. She was then asked
by Mr Lee, on behalf of Ginza, some three or four weeks later, to conduct
independent testing of some products that had been earlier tested in the
Eastern States and which Ginza feared were not true and accurate.
Ms Farrar told Mr Lee that normally the Code requires that either
10 per cent of the batch or 10 samples of the batch should be
tested. She explained that most manufacturers will pool the products and have
one test result. The problem with that, she explained, was that you do not know
the degree of contamination in a product. To determine the degree of
contamination in a product, it would be necessary then to test each of the 10
units individually. In that way, it was possible to say precisely what the
level of contamination is. She told Mr Lee that if he believed that
Ginza's product was, indeed, sterile and wanted results to prove it, then he
should test them individually. Mr Lee agreed on behalf of Ginza to that
course. Ms Farrar then tested the samples provided by Mr Lee individually.
He provided a carton of boxes, being a carton of each batch, for testing. Each
carton had 20 units in it. Mr Lee requested Ms Farrar to select out
10 units at random from the 20 in the box and test them individually. She
pointed out to Mr Lee that she only had limited stock of filter units,
which is one of the apparatus used for testing, and if he wanted them to be
tested individually and he needed the results rapidly, she could assist him,
but he would have to purchase the units for her. He indicated that he did not
desire to purchase the units and would wait. He was happy to wait until they
were able to test all the units individually. She went ahead on that basis. She
then selected out 10 units and tested them all individually. Accordingly,
she produced 50 results for Ginza.
164
In total, Ms Farrar tested 20 samples for Vista and
50 for Ginza, that is, 70 in total. Forty-eight of the 70, according to
Ms Farrar, appeared to be suffering "gross contamination".
165
Ms Young, from Consulchem, was also asked whether her
laboratory conducted the relevant sterility testing by reference to
Appendix C of the Code or TGO 11. She indicated that the laboratory
followed Appendix C. She indicated that her understanding is that, while
the requirements of the two are similar, laboratories have always worked from
the Code of GMP, which is appendix C. She said: "We've always as a
laboratory audited by TGA used directly their publication which was
Appendix C at that time."
166
As with other witnesses, Ms Young did not evince any
knowledge of the batch size or the production history of the samples she was
asked to test. This was not considered by her to be relevant to the reliability
of the analysis that her laboratory provided. Ms Young said, "At the
time when we were asked to do the work we said that we would do the testing
under Appendix C, ... That method is what we employed and at the time this
was presented to Vista and accepted by Vista."
167
Concerning whether repeat testing was conducted when a sample
appeared to have failed sterility testing, Ms Young indicated that she
telephoned Vista and told them of the failure, and said that there was
provision to repeat the test with double the number of samples. She was told
that Consulchem "were the repeat test laboratory", as testing had
been conducted previously elsewhere. She was told Consulchem was not required
to repeat the tests.
168
When asked whether she agreed that, under Appendix C, the
test is deemed to be "indeterminate" unless there has been repeat
testing, Ms Young said, "No I do not." She explained that she
considered that to take another view was to be "playing with
semantics". Ms Young stated:
"The
test is definitely a fail if you get growth. We got growth. The test was a
fail. The findings as to the entire batch, whether it passes sterility or not,
is indeterminate which is why we contacted Vista, said we had a fail, 'Could
you please forward more samples to us so that we could test double the number
and substantiate that finding?' whereupon we were told there was no need to, it
was just a double check."
169
Ms Young added that she was very well aware of the fact that
if one looks at the probability of finding a failure the second time round, it
rests of very shaky scientific grounds and, in fact, that is no longer valid in
sterility testing. She indicated that it was always an option and, in the past,
it was considered fair to say to the manufacturer: "You're on shaky ground
as far as one test. You have the option of testing again, but we have to let you
know that we've got pretty strong evidence that there's a failure."
170
Ginza submits that, because the sterility testing so conducted was
not strictly in accordance with TGO 11, or for that matter with
Appendix C, either the results concerned should be discounted or the
results that were recorded as "Fail" should be treated as
"Indeterminate", with the consequence that the number of
"Fail" results should be considerably reduced.
171
In my view, the sterility test results produced by Microtech,
Consulchem and Princess Margaret Hospital should be accepted for what they show
in the schedule to the reasons. In each case, the tests were conducted by or
under the supervision of experienced scientists. In each case, regard was had
to the testing procedure laid down in Appendix C of the Code. In each
case, the scientists have said that the need for repeat testing stands on shaky
scientific ground. This was confirmed by Mrs Tang from the TGA. In each
case, the witnesses verified the industry-wide acceptance of the results of
such a method of testing. There is no reason, in my view, to doubt the
authenticity and reliability of the test results produced by each of these
laboratories. Those results marked as "Fail" should be accepted as
test results which indicate that, in all probability, the samples tested were
contaminated; that is to say, they were not sterile.
172
Indeed, the parties themselves, at material times, were prepared
to accept the form of testing undertaken by the laboratories. In particular,
when Mr Lee, on behalf of Ginza, approached Ms Farrar at Princess
Margaret Hospital, the method and manner of sterility testing was explained by
Ms Farrar and expressly accepted by Mr Lee, on behalf of Ginza. It
does not serve Ginza well now to challenge the reliability of the test results
from a form of testing it acceded to.
173
In all of these circumstances, I am not satisfied that the
scientific data put in evidence by the scientific witnesses on behalf of the three
laboratories should be rejected, as Ginza contends. On the contrary, I find it
compelling evidence to support the contention that the sterility tests show
gross contamination across the batches tested, supporting the finding that the
requirements of the TGA governing their manufacture were not met and the goods
were not sterile.
174
The only evidence that appears to militate against such a view is
that presented by Dr Charles Tang (no relation to
Mrs Shelley Tang of the TGA) of the Singapore General Hospital. Save
for batch 40811B, he did not detect any batch which failed sterility
testing. I accept, on the basis of Dr Tang's evidence and the evidence
generally before me, that, save for batch 40811B that was manufactured in
1994, there is little or no evidence that any other goods manufactured until
December 1996 were contaminated. However, the question is whether it is proper
to draw an inference on the basis of the sterility test results of Microtech,
Consulchem and Princess Margaret Hospital, and the test results of the TGA, in
relation to the December 1996 and 1997 period up until July 1997, that the
product manufactured was contaminated.
175
In that regard, it is appropriate to note Mr Comar's
testimony that, at the time he and Mr Steve Williams conducted the
inspection of Ginza's premises for the purposes of preparing the Intertech
Global Access report of September 1997, they were aware that tests performed by
the Singapore General Hospital were reported as having been satisfactory. Both
prior to and during his visit to Singapore, Mr Comar sought, through
Ginza, to obtain method validation documents for the test procedures utilised
at Singapore General Hospital. No documentation was ever supplied to him or
Mr Williams concerning the validity of the methods used. Several attempts
were made to visit the Singapore General Hospital as part of the Intertech
audit, but they were unsuccessful. As of November 1999, Mr Comar had not
seen any evidence that the methods utilised by the Singapore General Hospital
were either validated or performed to appropriate international standards.
176
On behalf of Ginza, it is said that no inference concerning lack
of sterility can be drawn because the test results constitute too small a
sample. It is also said that Vista has had most or all of the recalled product
in its possession and control for several years, yet has not undertaken any
satisfactory level of testing. It is said there is no reasonable explanation
for its failure to do so and the inference should be drawn that the results of
tests on those products would not have assisted Vista's case: Spence v
Demasi (1998) 48 SASR 538 at 547. It is said the Microtech
invoices show that the cost of testing is small. It is further submitted that,
at the outset, Vista accepted the responsibility of undertaking the testing of
any batches of recalled products.
177
I do not accept Ginza's submission. The level of testing appears
to me, in all of the circumstances, to be satisfactory. There must reasonably
be practical and economic limits to the extent to which testing, in such
circumstances, can and should be undertaken. There is no evidence to suggest
Vista and Kontack refused or refrained from undertaking any reasonable testing
of available product. On the other hand, there is evidence that Mrs Khan
of Ginza arranged for further testing to be conducted by another Australian
laboratory, AMS. The results were not produced in evidence. It is reasonable to
assume their production would not have advanced Ginza's case.
178
Ginza further submits that if it were possible to draw an
inference that the goods in question were not sterile, a number of facts
militate against such a finding, including that Ginza's process of manufacture
was a sophisticated system designed to ensure sterility which had been approved
by the TGA in May 1993 and again in October 1995 in the course of the first and
second audits; that Vista has not been able to point to anything that occurred
in December 1996 which might justify its stance, for example, Ginza did not
stop production over Christmas in 1996; that there are a number of possible
explanations for a product failing a sterility test, as
Dr Charles Tang had noted in his witness statement on which he was
not cross-examined; that the detection of micro-organisms in some and not all
of Ginza's products is difficult to reconcile with the result of the efficacy
tests conducted by Dr Charles Tang, on which he was not cross-examined;
there is no evidence of a single complaint from a customer of any problem with
Ginza's product manufactured between the second audit in October 1995 and the
third audit in July 1997; that Vista continued to accept solution manufactured
by Ginza for the Korean market; and that it was not suggested to Dr Tang
in cross-examination that the product manufactured after July 1997 was not
sterile.
179
As to the first of these propositions, which is probably the most
important, I have already set out above my reasons for concluding that Ginza
failed to meet the first express term of the contract, namely, that the product
should be manufactured in accordance with TGA requirements. In my view, the
evidence adduced through Mrs Tang concerning what she discovered during
her third audit of the plant of Ginza in July 1997 does not support the
conclusion that Ginza's process at material times was either sophisticated or
calculated to ensure sterility.
180
It may be true to say that nothing in particular has been pointed
to by Vista or otherwise in the evidence to suggest a reason why there may have
been a sterility problem as of December 1996. However, the facts before me are
as they are and the results of Mrs Tang's audit in July 1997 and the
results of the sterility testing conducted by the three laboratories, taken
with the failure of the sample manufactured in 1996, together lead me to accept
that, on the balance of probabilities, the manufacturing process of Ginza from
December 1996 onwards failed to comply with TGA's requirements. Those
requirements, as previously noted, were designed and calculated to ensure the
sterility of product. Those requirements are also designed in the knowledge
that it may often prove difficult to point to any particular event that has
caused contamination. The evidence of Mrs Tang and Dr Cable confirms
this view. It is not to be thought surprising, therefore, that no particular
event has been identified in the evidence either in December 1996 or later,
that, of itself, explains the sterility test results conducted by the TGA and
the three laboratories.
181
Accordingly, while there might be a number of other possible
explanations why a product might fail a sterility test, there is nothing on the
evidence which suggests to me that the possible explanations put forward by
Dr Charles Tang negative the drawing of the inference, on the balance
of probabilities, in this case.
182
While Dr Charles Tang may not have found any grounds to doubt
the efficacy of the product he tested, I do not doubt, as I have found, the
authenticity and reliability of the sterility tests conducted by the TGA and
the three laboratories in Australia that have been lead in evidence.
183
The fact that there may be no evidence of a single complaint from
a customer, is hardly to the point. No scientific evidence was led to suggest
that non-sterile products would inevitably cause users difficulties. Rather,
the evidence before me suggests that the requirements of the TGA are designed
to create the greatest level of customer satisfaction possible within
Australia.
184
The fact that Vista continued to accept solution manufactured by
Ginza for the Korean market, in which it then had an interest through the
Choonwae Pharma Corporation, may be explained on a number on bases, not the
least of which were, as suggested, a belief on the part of Vista that the
product was not so contaminated that it would actually cause consumer
complaints, as well as a commercial desire to continue to sell the product,
regardless of the difficulties with the Australian TGA. It may be that the
latter motivation lacks some degree of moral efficacy, but it does not provide
a ground for declining to draw the inference I have drawn.
185
The state of product manufactured after July 1997, in my view, is
not material to the matters in issue in these proceedings.
Were the goods "fit for the purpose" and of "merchantable quality"?
186 In light of my finding that the goods were not sterile, and given
the concessions of the parties noted above (and subject to consideration of the
argument of Ginza that the Vienna Sales Convention applies so as to affect any
reduction in price to which Vista may be entitled), I also find that the goods
were not fit for the purpose for which they were supplied.
Does the Sale of Goods Act 1895 or the Sale of Goods (Vienna
Convention) Act 1986 apply to the contract?
187
The Sales of Goods Act 1895 was enacted in order to codify
the law relating to the sale of goods. It has counterparts throughout
Australia. It is understood that the Sales of Goods Act 1895 applies to contracts
of sale of goods made in Western Australia.
188
The Sale of Goods (Vienna Convention) Act 1986 was enacted to give effect within Western
Australia to the United Nations Convention on Contracts for the International
Sales of Goods (Vienna Sales Convention). By s 5 of the
Convention Act, the provisions of the Vienna Sales Convention set out in
Sch 1 to the Act have the force of the law in Western Australia. Section 6 provides
that the provisions of the Convention prevail over any other law in force in
Western Australia to the extent of any inconsistency. This would appear to mean
that, for example, to the extent that the Vienna Sales Convention makes
provision inconsistent with that made by the Sales of Goods Act 1895,
the provisions of the Convention prevail.
189
Article 1 par (1)(a) provides that the Convention
applies to contracts of sale of goods between parties whose places of business
are in different States, when the States are Contracting States. In this case,
the place of business of Ginza at all material times was in Singapore and that
the place of business of Vista at all material times was in Australia. I have
found above that the contract of sale of goods in question in this case was
between Ginza and Vista only. In other words, there is in this case a contract
of sale of goods between parties whose places of business are in different
States, the States relevantly being Singapore and Australia. It is common
ground that each State is a Contracting State. In those circumstances, the
Vienna Sales Convention applies to the contract of sale of goods that I have
found to exist between Ginza and Vista.
190
By the pleadings in the Ginza action and by the submissions of the
parties, each of Ginza and Vista accept that the implied terms pleaded going to
fitness for the purpose and merchantable quality find expression both in the Sales
of Goods Act 1895 and in the Vienna Sales Convention. This is substantially
so.
191
For example, in a manner not unlike s 14 of the Sales of
Goods Act 1895, the Vienna Sales Convention deals with the question of
conformity of the goods with the contract. In particular, by Article 35
par (1), the seller must deliver goods which are of the quantity, quality
and description required by the contract and which are contained or packaged in
the manner required by the contract. By par (2), except where the parties
have agreed otherwise, the goods do not conform with the contract unless, inter
alia, they:
(a) are fit for the
purpose for which goods of the same description would ordinarily be used; 192
The Vienna Sales Convention also specifies remedies for breach of
contract by the seller. Article 45 par (1) provides that, if the
seller fails to perform any of his obligations under the contract or this
Convention, the buyer may: (a) exercise the rights provided in Articles 46
to 52; (b) claim damages as provided in Articles 74 to 77. By
par (2), the buyer is not deprived of any right he may have to claim
damages by exercising his right to other remedies.
193
Article 50, which is discussed in further detail below,
provides, inter alia, that if the goods do not conform with the contract
and whether or not the price has already been paid, the buyer may reduce the
price in the same proportion as the value that the goods actually delivered had
at the time of the delivery bears to the value that conforming goods would have
had at that time.
194
Article 74 provides that damages for breach of contract by
one party consist of a sum equal to the loss, including loss of profit,
suffered by the other party as a consequence of the breach. Such damages may
not exceed the loss for which the party in breach foresaw or ought to have
foreseen at the time of the conclusion of the contract, in the light of the
facts and matters of which he then knew or ought to have known, as a possible
consequence of the breach of the contract.
195
By virtue of Article 45, a buyer can both rely on
Article 50 in order to claim the right to reduce the price of goods
supplied, as well as on Article 74 in order to claim damages for breach of
the contract. In that regard, the provisions of the Convention appear similar
to those of s 52, and especially s 52(4), of the Sales of Goods
Act 1895. The latter subsection permits a buyer to set up a breach of
warranty in diminution or extinction of the price as well as maintain an action
for damages for breach of warranty if further damage has been suffered by a
buyer beyond that diminution or extinction of the price. In this action, this
is how Vista has pleaded its case.
196
On the face of it, the terms of the Convention would appear to
govern all relevant issues to the exclusion of the Sales of Goods Act 1895.
Vista's right to reduce the price of the goods
197
In these circumstances, therefore, Vista is entitled to reduce the
price of the goods supplied by Ginza and the subject of the Ginza action from
that claimed to zero pursuant to the Vienna Sales Convention Article 50,
which reflects s 52(1)(a) of the Sales of Goods Act 1895. This
outcome reflects the proportion the value the goods actually delivered had at
the time of the delivery (effectively no value) to the value that conforming
goods would have had at that time (the sum claimed by Ginza in the Ginza
action).
198
Ginza says that the effect of Article 50 and 51(1) of the
Vienna Sales Convention is such that Vista is only entitled to reduce the price
with respect to those batches of product that were tested and found to have
been contaminated. I do not consider the Convention operates in the manner
contended for.
199
Article 50 of the Convention provides that:
Article 51(1) provides that:
"If the
seller delivers only a part of the goods or if only a part of the goods
delivered is in conformity with the contract, articles 46 to 50 apply in
respect of the part which is missing or which does not conform."
200
In my opinion, the effect of these two Articles is not as
contended for by Ginza. Article 50 does not provide that only the costs
associated with the recall of the particular goods actually tested and proved
to be contaminated, are recoverable. Article 50 simply provides that, where
such goods do not conform to the contract, the buyer may reduce the price in
the same proportion as the value "that the goods actually delivered"
had at the time of delivery bears to the value that the conforming goods would
have had at that time. The question that is raised for consideration in this
action is which, if any, of the goods were conforming goods. Where, by
reference to the evidence, the Court concludes that all the goods in issue
should be taken not to be conforming goods, then Article 50 has the
effect, as I have found, that the price of the goods in question should be
reduced to zero.
201
The result of the application of Article 50, in the
circumstances as I have found them, means that Ginza cannot succeed in its
claim.
202
On the other hand, Vista is entitled to its remedies, not only
under Article 50 in this way, but also for damages assessed in accordance
with Article 74 of the Vienna Sales Convention.
203
A further question remains as to whether Ginza is liable to Vista
and to Kontack in damages for negligence.
Is Ginza liable to Vista in damages for negligence?
204
Ginza agreed to manufacture sterile lens solution for distribution
in Australia by Vista, with the additional understanding that goods distributed
under the "Kontack" brand name would also be distributed by Kontack.
Ginza knew that such goods had to be manufactured in accordance with the
requirements of the Australian TGA in order to qualify for importation by Vista
into Australia or for sale within Australia.
205
In light of the above findings, I consider that Ginza was not only
bound by an express term of the contract between it and Vista to supply goods
that would be manufactured according to the requirements of the Australian
Therapeutics Goods Administration and that such goods would be sterile, but
that it also owed Vista a duty of care to provide goods to Vista that were
manufactured in accordance with the requirements of the TGA and that were
sterile.
206
In light of the above findings, it follows that Ginza breached
each duty of care it owed in these terms to Vista and is liable in damages for
negligence to Vista as a result.
Is Ginza liable to Kontack in damages for negligence?
207
I have found that Kontack did not conclude an agreement with Ginza
as alleged. Accordingly, Kontack is unable to sustain a claim in damages for
breach of contract.
208
However, Kontack argues that it is entitled to have damages in
negligence in a similar sum. For the reasons set out above in relation to
Vista's entitlement to sue in tort, I accept that that is so. At all material
times, Ginza, through Mrs Khan, was aware that Kontack Pty Ltd had been
incorporated by Dr Grauaug as a corporate vehicle for the marketing of
"Kontack" brand goods in Australia and that Kontack was itself the
wholesaler or distributor of Kontack brand products within Australia.
Mrs Khan of Ginza was well aware of the close relationship between Vista
and Kontack and the reason why Kontack had been formed separately to sell Ginza
product within Australia. Indeed, as noted above, on occasion invoices and
statements were issued by Ginza directly to Kontack for the supply of certain
goods, although not those in issue in this action.
209
In those circumstances, I find that Ginza owed Kontack duties of
care to provide goods to Vista under the "Kontack" brand name, that
were manufactured in accordance with the requirements of the TGA and that were
sterile.
210
I also find that the duty of care in each respect was breached,
for the same reasons I have set out above as to why the terms of the contract
with Vista, to similar effect, were breached.
211
Accordingly, Ginza is primarily liable to Kontack for damages in
tort.
212
In light of the facts as I have found them, Vista was entitled, if
not obliged, to recall the goods that it did recall. Vista, in my view, acted
responsibly in its dealings with the TGA, both before and after the third
recall. In practical and commercial terms, it had no alternative but to act in
the way that it did.
213
By reason of the finding that there was no relevant contract
between Kontack and Ginza in respect of the goods identified in the Kontack
action, only Vista is entitled to damages for breach of contract. However, each
of Vista and Kontack are entitled to damages for the negligence of Ginza.
Vista's damages, in my view, in a case such as this, will be the same whether
measured in contract under Article 74 of the Vienna Sales Convention or in
tort.
214 Damages are claimed under
the following heads of claim: (1) The invoiced costs of recalled products, that
is to say, invoices raised by Ginza for which Vista was liable. (2) Lost profit
margin on the resale of the product concerned. (3) Direct costs of recalling
product. (4) Lost reputation, goodwill and future sales.Each head of damage
constitutes something which Ginza ought to have foreseen at the time of making
the contract, should it breach the contract, save in respect of head (3)
so far as Kontack is concerned. I will deal with each head of claim in turn.
Invoiced costs of recalled products
215
Vista: I have found that the products duly recalled by the TGA
were manufactured by Ginza in breach of its contract with Vista and also
negligently.
216
The invoiced costs of those products recalled by Vista was in the
sum of $AUD163,557.45. However, the invoices include invoices 97/0304 and
97/3006 in a total sum of $AUD31,635, which were never paid by Vista and which
comprised part of Ginza's claim. As Vista is entitled to reduce Ginza's claim
on account of these invoices (as set out above), they cannot also comprise part
of the damages awarded to Vista. Accordingly, Vista is only entitled to damages
under this head of damage in the sum of $AUD131,922.45.
217
Ginza further argues that damages under this head should be
further reduced by a sum of $AUD6,516.64, on the basis that Dr Grauaug
conceded in cross-examination that his calculation of such damages involved a
double-counting. I do not accept that this is the case. Dr Grauaug
explained in his evidence that, if one totalled all of the AMCAL Visiclear
MPS500ML bottles that had been counted in the stocktake, the number was 23,117.
If one then totalled the AMCAL Visiclear MPS500ML bottles that were listed in the
damages summary in exhibit V22, including the last item on that list which
was said to have been counted twice, the total was 21,867. It appears,
therefore, that Vista has, in fact, claimed less recalled AMCAL Visiclear
MPS500ML stock than the stocktake listed. This leads me to conclude there has
been no double-counting as alleged.
218
Kontack: Because I have found there is no contractual relationship
between Ginza and Kontack, it follows that Kontack cannot make a claim in
respect of the invoiced costs of products recalled by it, because it was not
invoiced by Ginza for those products. However, Kontack is entitled to damages
in tort under this head in respect of such invoiced goods.
219
The invoiced cost of those products bearing the Kontack brand name
the subject of this action was $AUD73,330.40. However, these invoices included
invoices 97/0504, 97/0706 and 97/1107 in respect of Kontack brand name goods
which have never been paid either by Vista or Kontack. Accordingly, the claim
for damages under this head should be reduced by a sum of $AUD48,724.90.
220
Kontack is entitled to damages under this head, therefore, in the
sum of $AUD24,605.60.
Lost profit margin on resale of recalled products
221
Vista: As to the lost profit margin on the resale of products to
retailers in Australia, the amount claimed by Vista action is $AUD79,232.78.
222
Of this sum, Ginza says that Dr Grauaug conceded that
$AUD4921.28, being the figure in the last line of exhibit V22, was a
double-counting of sums claimed in that exhibit. For the reasons set out above,
I do not accept there has been any relevant double-counting.
223
Ginza also claims that Dr Grauaug admitted that commission
was paid on the total price of the goods, that is, the total of Ginza's
invoiced price and that it has been included in the calculation of alleged lost
profit. The commission is said to have been between 10 and
15 per cent and payable on Vista and Kontack brands. Ginza says these
amounts have not been accounted for; and there is no documentary evidence that
the commissions were in fact paid to the agents concerned. Ginza says the only
evidence that they had been paid came from Dr Grauaug in re-examination,
but he did not point to any documents showing accounts from the agents or confirmation
of payment to them. Thus, it is said by Ginza that, after taking account of
commissions payable on Vista and Kontack brands, and having regard to the fact
that there is no primary evidence in relation to Dr Grauaug's assertion
that commissions have been paid, appropriate deductions have to be made from
Vista's alleged loss of profit to provide a true figure.
224
On behalf of Vista and Kontack, it is submitted that there should
be no deduction in the award of damages under this head because of the commission
paid. Ginza and Kontack claim they are entitled to the gross profit margin on
the sale of their respective products because the commission and all other
expenses in relation to the sales were paid by Vista and Kontack respectively.
Dr Grauaug said in evidence that the commission in respect of sales was,
in fact, paid. This assertion is said to be supported by the Vista and Kontack
financial statements in vol 6 of the trial bundle which confirm that the
commissions were paid. I accept that this is so. Trial bundle page 2500
shows that in the financial year 1997, Vista paid commission of $AUD8074. Trial
bundle page 2518 shows that in the financial year 1998, Vista paid
commission of $AUD9127. Trial bundle page 2608 shows that in the financial
year 1997 Kontack paid commission of $AUD25,923. Trial bundle page 2622
shows that in the financial year 1998, Kontack paid commission of $AUD3911.
Thus, in 1997, Kontack paid $AUD25,923 in commission on gross sales of
$AUD183,692: as to the latter sales see trial bundle page 2608. This
represented approximately 15 per cent of gross sales. In relation to
Vista in 1997, Vista paid $AUD8074 in commission on $AUD538,947 of gross sales
(see trial bundle page 2500). However, Vista was not required to pay
commission on sales of such brand names as AMCAL, Soul Pattinson and Blue
Circle.
225
I accept the submission of Vista and Kontack to the effect that
commission, therefore, was only payable in relation to the "Vista"
brand name and "Kontack" brand name goods. The Vista branded goods
represented a small amount of total sales. The Kontack brand name goods were
only sold by Kontack. Vista appears to have sold a small amount of product
under the "Vista" brand name, where commission was paid. And also to
have sold other brands, such as AMCAL, Soul Pattinson and Guardian, where no
commission was payable.
226
The evidence suggests that the commissions referred to by
Dr Grauaug were in fact paid. For example, trial bundle page 2500
shows that, for the financial year 1997, Vista paid commission of $AUD8074 and
the amount of $AUD4921.28, challenged by Ginza as not having been paid, would
appear to be part of this sum.
227
Kontack: Under this head of damage, Kontack claims lost profits of
$AUD115,650. I accept the submission of Ginza that Vista cannot now claim in
contract for lost profits in respect of goods sold by Kontack, a separate
company from itself, and must abide by the legal and contractual arrangements
it created for itself. Vista accepts that, if the Court does not find a
contract between Kontack and Ginza, then it is not open to Vista to convert
that loss of profits claimed in the sum of $AUD120,571.88 to a Vista loss of
profits claim. However, Ginza is liable to Kontack for damages for negligence
under this head of damage.
228
Ginza submits, however, that, if it is liable for such damages,
the claimed lost profit of $AUD115,650.20 should be reduced by the sum of
$AUD28,347.09. This latter sum is said to represent commission allegedly paid
at 15 per cent on the total price of all Kontack products in
accordance with exhibit V22. However, for the reasons I have set out
above, I am not satisfied that the submission is correct. I am satisfied on the
balance of probabilities that the commissions in question were paid by or on
behalf of Kontack and I am satisfied that Kontack is entitled to the gross
profit margin on the sale of its products. It was obliged to pay commissions to
achieve the sales and in the calculation of damages should not be obliged to
forfeit the recovery of those commissions which were, in effect, wasted
expenditure.
229
I find, therefore, that under this head of damage Kontack is
entitled to the sum of $AUD115,650.20.
Direct costs of recalling products
230
Vista: The direct obligation to recall the products was imposed on
Vista by the TGA and I find that only Vista is entitled to claim for those
costs directly incurred in recalling the products.
231
In relation to the direct cost of recalling products, the sum
incurred by Vista is in the sum of $AUD105,521.68.
232
Ginza also submits that Dr Grauaug admitted that the expenses
listed on page 43 of his witness statement for Blue Circle, $AUD25,866
have not been paid. The essence of the submission of Ginza is that there is no
presently incurred sum, nor is there a sum that is, in all probability, likely
to be incurred.
233
It is correct to observe that this sum has not been paid. However,
in my view, there is a present liability in respect of the Blue Circle debt and
no reason to consider that it has been forgiven by the creditor. Indeed, the
Blue Circle debt is the subject of a judgment debt in the Victorian
Magistrates' Court. The fact is that Vista has been in receivership for some
time and this event may well have led to the creditor not pressing for
satisfaction of the outstanding judgment debt.
234
Ginza also says that Vista is not entitled to claim as damages a
sum of $AUD8678.47 still owing to Sigma (formerly AMCAL) for public relations
consultancy fees and solicitors' fees. I accept that items of expense included
in the Sigma demand on account of public relations consultancy fees and
solicitors' fees would not, on the face of it, be recoverable against Vista,
and that solicitors' legal costs could only become recoverable to some extent,
in any event, once an action had been commenced. There is nothing to suggest
that the action has been commenced.
235
Accordingly, the entitlement of Vista to damages under this head
is in the sum of $AUD105,521.68 less the claimed Sigma expenses of $AUD8678.47,
being the sum of $AUD96,843.21.
236
Kontack: I find that Kontack is not entitled to any portion of the
$AUD389.20 claimed under this head of damage.
Claim for loss of goodwill
237
As to the head of loss relating to loss of reputation, goodwill
and future sales, Vista claims a sum of between $AUD158,000 and $AUD178,000. In
its written opening, Vista claimed that amount. Kontack also claimed damages
under the same head of damage in its pleading, but did not particularise any
sum. Mr Thompson, called by Vista to give expert evidence concerning the
extent of such business losses, treated Vista and Kontack as one and the same
entity for the purposes of his calculations. Mr Thompson's view was that
any potential purchaser would purchase Vista and Kontack as a group and the
businesses should be valued collectively. It seems that only Vista's claim for
damages under this head was being pressed at trial.
238
No doubt it is correct to observe that, in the particular
circumstances governing the shareholding, control and management of Vista and
Kontack, the prospective purchaser of the business of Vista would expect to
acquire the business of Kontack as well. However, that does not mean, as a
matter of law, that the value of the goodwill of Vista necessarily comprehends
the value of the goodwill of Kontack. It may simply mean that the value of the
goodwill that a prospective purchaser might be prepared to pay would be the
composite value of the two businesses.
239
Mr Thompson made no attempt to distinguish between the
businesses of Vista and Kontack and no evidence was adduced to attribute to
Kontack any goodwill value. Nor was any formula or other evidence adduced to
suggest any means of breaking-down the value attributed to Vista by
Mr Thompson so that it reflected goodwill values for each of Vista and
Kontack.
240
For present purposes, given the finding I have made that Ginza is
liable to Kontack for lost profit margin on the resale of product in tort, it
is reasonable to conclude that Ginza should also be liable under this head of
damage to Vista in contract and tort and to Kontack in tort, if such a loss is
proved. The real question is, having regard to the disclosed business
activities of Vista and Kontack, what evidence is there of damage under this
particular head of claim.
241
Mr James Ronald Thompson, of Jarot Business Assessments, gave
expert evidence in support of this head of the claim of Vista and Kontack for
damages. His evidence was the subject of close cross-examination by Senior
Counsel for Ginza. In relation to the claim for damages under this head, which
might simply be called "goodwill", Ginza says that Vista, and by
extension Kontack, had no right at any material time to such damages because it
had no right to continuity of supply from Ginza. Ginza, it says, could have
determined the arrangements that were in place at its whim, as Dr Grauaug
of Vista conceded in his evidence. If Ginza had simply decided to stop
supplying Vista with product, Vista would have been in the same position as it
was presently. It could not insist on continuity of supply from Ginza.
242
Similarly, Ginza argued that no contractual arrangements existed
between Vista and any of its retail outlets. If those outlets had ceased
selling Vista stock at any time, Vista would simply have collapsed. Ginza
contends that no representative of any of the retail outlets was called to give
evidence as to why these ceased sourcing Vista's products and, by implication,
no inferences can be drawn.
243
In any event, Ginza claims Vista's claim ignores the fact that it
found another supplier and dealt with that supplier until October 1998, some
12 months after Ginza's product was recalled. The evidence showed that
Esoform, an Italian company, was relied on by Vista for about a 12-month period
to supply an alternative contact lens solution for its Australian business. In
those circumstances, Ginza argues it is not possible causally to relate the
collapse of Vista's business to Ginza rather than Esoform. It also argues that
Mr Thompson should have taken Vista and Kontack's trading relations with
Esoform in this period into account when assessing the "goodwill"
value of the business.
244
In my view, it is relevant to take into account the fact that
Vista and Kontack had no right to continuity of supply of product from Ginza at
all material times. However, given the subsistence of the relationship between
Vista and Ginza from the early 1990s until late 1997, it is reasonable to
conclude that none of the parties had any real expectation, other than that the
arrangements in place in July 1997, prior to the third audit, would continue
indefinitely into the future.
245
It is also fair to observe that Vista did make arrangements with
Esofrom, as an alternative supplier of contact lens solution, following the
breakdown of its arrangements with Ginza in late 1997. However, the fact that
it obtained supplies for 12 months before its business collapsed does not,
in my view, mean that there can be no causal link between the collapse of
Vista's (and Kontack's) business and the breaches of contract or tortious
duties I have found. Vista, obviously, did what it could to obtain alternative
supplies so that its business did not collapse. However, its efforts to find a
suitable alternative supplier were not successful. The damage done to the
business of Vista (and Kontack) by Ginza's breach of contract (and duty of
care) took their toll, notwithstanding the attempt by Vista to replace Ginza
with Esoform as a reliable supplier. In my opinion, the breach of the contract
and the tortious conduct were capable of constituting material causes of
whatever loss of goodwill was ultimately suffered by Vista and Kontack.
246
In that respect, Ginza submits that the evidence of
Mr Thompson should not be relied on in an assessment of the claim for loss
of goodwill made by Vista and Kontack. In my view, much of the expert evidence
provided by Mr Thompson does not assist in measuring the extent of the
business losses of Vista and Kontack. Mr Thompson was substantially
reliant on information provided to him by Dr Grauaug concerning the nature
and conduct of the business, although Mr Thompson insisted he made some
independent assessments based on his understanding of the business at the time
operated by the companies.
247
Mr Thompson, for example, proceeded on the basis that Vista
had a 10 per cent share of the contact lens solution market in
Australia at material times. This information was given to him by
Dr Grauaug. Dr Grauaug ultimately conceded in cross-examination that
Vista had nothing like a 10 per cent share of that market.
Dr Grauaug accepted that a market share of about 2 per cent was
more accurate. Mr Thompson agreed that, if he had been told the market
share was 1 per cent or 5 per cent, it would have had a
material effect on his conclusions.
248
Mr Thompson described Vista as a wholesale business, but said
this was the only business importing contact lens solutions of which he had any
personal knowledge. Ginza submits that the characterisation of Vista as a
wholesaler was incorrect. In fact, it should be characterised as a distributor.
Mr Thompson's report is said to be based on Vista being a wholesaler. For
example, Mr Thompson derived the rate of return on investment (ROI) from
his belief that Vista was a wholesaler. If one accepts the claimed distinction
between a wholesaler and a distributor, then there is substance in the
contention that the assessments made by Mr Thompson were fundamentally
flawed, as they were based on a false premise.
249
In many respects, I consider there is force in the submission made
on behalf of Ginza in this respect. Vista was not the manufacturer, obviously,
of the Ginza products. It simply imported them into Australia and then
distributed them. However, it was a wholesaler in the conventional sense that
it sold those goods to retailers. I do not think that any significant
distinction can be drawn between the act of distribution for profit and the act
of wholesale, in these circumstances. The point really is that initially made
on behalf of Ginza, that Vista and Kontack had no right to continuity of
supply. They were not the manufacturers and could not guarantee contracts of
supply to retailers within Australia. Nor did they have any control over a
retail outlet's decision whether or not to take their product. They constituted
examples par excellence of the "middleman"; and, in this case, a
middleman without any apparent commercial leverage. All of these factors would
be taken into account by any prudent purchaser of a business such as that
operated by Vista and Kontack and would materially affect the rate of return on
investment that such a purchaser would consider appropriate.
250
Mr Thompson was asked to specify what comparable businesses
he had previously assessed and valued that would give substance to his
testimony as to the goodwill value of this business. He was unable to describe
any single business which was comparable to Vista. When asked what analysis of
the future prospects of the business he had undertaken, Mr Thompson said
that he worked on information given to him, the fact that the product was a
simple one, the fact that it was a wholesaling business, and what he thought
would appeal to the buyer.
251
It appeared from cross-examination that Dr Grauaug did not
tell Mr Thompson that Vista's relations with Esoform had broken down or
that its product had been recalled by the TGA. Nor did Dr Grauaug tell him
that Vista had continued operating until the end of 1998, and that it had only
ceased operating when Esoform's product was recalled.
252
The 40 per cent return on investment figure that
Mr Thompson used in his calculation of the goodwill value was a figure
based on his subjective assessment of Vista's performance. He acknowledged
that, even after implementing certain "add-backs", the combined
Vista/Kontack net profit in 1996/97 was only $42,000. On that basis, he
accepted there was no goodwill value in the business. He said, however, that
his goodwill value assessment was based on his view as to the projected higher
profits the business would, in all probability, earn in the future. However, he
acknowledged his opinion was based on a number of assumptions. When asked what
analysis he had undertaken in deriving his opinion that the growth of sales
could have been anywhere between 30 per cent and
70 per cent, he indicated he did not undertake any analysis and
instead relied on his experience. In the event, he averaged the range to
suggest that 50 per cent sales growth would be appropriate.
253
Mr Thompson could not produce any worksheets or calculations
in respect of the view set out in his report and conceded there were none. When
the profits for the three previous years, namely, 63 per cent,
4 per cent and 80 per cent were put to him, he acknowledged
that, instead of the business growing, it could have receded to a much lower
figure.
254
In short, Mr Thompson took the view that this was a business
which was soon to reap the benefits of its careful establishment and that,
given its present market share - 10 per cent, as he (incorrectly)
understood it - significant growth in profits could be enjoyed from an
expenditure base which would be little increased on that disclosed for the
1996/97 year. This appears to me to be a generously optimistic assessment of
the likely future of the business expansion of Vista and Kontack as of the 1998
year. It was also one that had no actual regard to the performance of Vista and
Kontack during the period it was supplied with similar goods by Esoform,
although not too much should be made of this period of trading which was
effectively after the event of the difficulties in late 1997.
255
Counsel for Vista and Kontack submitted that "it is very easy
to attack Mr Thompson's evidence, but equally difficult to show a flaw in
his background, experience and expertise derived in real life as a business
valuer who has conducted over 2000 business valuations in 15 years".
Mr Thompson, he suggested, "knows what he is talking about". However,
counsel also accepted that the key issue to the goodwill valuation made by
Mr Thompson was his assumption that sales in the 1998 year would be likely
to rise by an average of 50 per cent. Counsel submitted that the
course of dealings between Dr Grauaug and the Coles Supermarket chain in
1993, and later with the Woolworths chain, suggested that there was real
potential for the combined sales of the two companies to increase dramatically.
256
For my part, I cannot be satisfied that the assumption made by
Mr Thompson that, in the 1998 financial year, the combined sales of Vista
and Kontack would increase by an average of 50 per cent, or anything
like it, is well placed. There is nothing in the evidence before me to justify
any such view. Indeed, there is a paucity of evidence before me to suggest any
sales growth scenario is realistic. If one were to assume, for the sake of
hypothesis, even a 10 per cent growth in combined sales of the two
companies, it is apparent from an extrapolation of Mr Thompson's evidence,
that a prudent purchaser of the combined businesses would be reluctant to pay
any or any substantial sum on account of their alleged goodwill value.
257
In all the circumstances, given that this was a business that
depended upon the personal relationships between Dr Grauaug and Ginza, was
still in its relatively formative stages, had a small market share (about
2 per cent) and was an importing business that depended upon goodwill
between Ginza and Vista to ensure continuity of supplies, and having regard to
the actual financial performance of Vista and Kontack at material times, I am
not prepared to award any damages on account of the alleged loss of goodwill of
the combined businesses of Vista and Kontack. To do so, on the evidence before
me, would constitute an entirely speculative exercise, something I should not
undertake.
258 In the event, the claim of Ginza in the Ginza action and its
counterclaim and claim for set-off in the Kontack action should be dismissed.
259
In the Ginza action, by application of Article 50 of the
Vienna Sales Convention (or, for that matter, by application of s 52(1) of the Sale of Goods Act 1895,
if that Act were relevant) the purchase price claimed by Ginza should be
reduced to zero. Indeed, the same result is arrived at if the counterclaim of
Vista for damages in contract and tort is set off, as it should be in a case
such as this where there is a close connection between Ginza's claim and Vista's
counterclaim (see Casella v Costin Pty Ltd, unreported; SCt of WA;
Library No 5416; 22 June 1984, per Wallace J with whom
Burt CJ agreed)) against the claim of Ginza for the unpaid price of the
goods supplied.
260
In the Ginza action, Vista is entitled to damages, calculated as
follows:
We have entered a new financial year and this gives us new ideas to implement.
In future, at the end of each month, please issue two separate Statements - one
for VISTA and one for Kontack.
Hope this is possible - please advise."
(2) to supply goods that were sterile;
(3) to supply goods that were of merchantable quality; and
(4) to supply goods fit for the purpose for which they were supplied.
(ii) to ensure protection of the goods from contamination; and
(iii) to permit efficient cleaning and maintenance; and
(iv) to minimise the rise of manufacturing error; and
(ii) minimise the risk of contamination of therapeutic goods that are
materials, components, or products used or manufactured at the premises; and
(b) includes safeguards and controls designed to prevent the occurrence of
foreseeable errors or process failure; and
(c) involves the active participation of both management and operation
personnel.
(ii) batch; or
(iii) quantity of therapeutic goods produced in specified time periods;
manufactured at the premises; and
(ii) the manufactured product."
(ii) a system of control of particulate contaminants that is appropriate to the
class of goods being manufactured; and
(c) in accordance with procedures established by the manufacturer.
(b) the microbiological burden of goods that are to be sterilised."
Schedule 4 Part 1 Listable Goods
Item No
Therapeutic goods
2. Therapeutic devices other than devices to which:
(aa) Pt 2 of Sch 3 applies; or
(b) item 1, 2, 3, 4, 5, 7 or 11 of Sch 5 applies; or
(c) item 1, 1A, 3, 4, 5, 7, or 8 of Sch 5A applies.
I am concerned with these results especially as some contradict the results
from tests carried out at Singapore General Hospital ... "
As discussed, the TGA is concerned that the manufacturing procedures employed
by Ginza are sub-standard and that the level of compliance with the principles
of good manufacturing practice is such that there could be little confidence in
the microbial status of the products manufactured during 1996.
Accordingly, I am reluctant to accept that the test results presented for the
17 batches manufactured during April, May and August, establish that all
batches made during 1996 are free from contamination." (emphasis in
original)
We now wish to release 1996 from quarantine as there is no justification in
holding this stock any further. Please fax your confirmation as soon as
possible."
The failure of Batch No 61812C casts doubt upon the microbiological
quality of all batches manufactured during December. For the reasons explained
above, only exhaustive testing of all containers will provide an assurance of
sterility ...
(b) are fit for any particular purpose expressly or impliedly made known to the
seller at the time of the conclusion of the contract, except where the
circumstances show that the buyer did not rely, or that it was unreasonable for
him to rely, on the seller's skill and judgment.
Vista's
and Kontack's damages
Invoiced costs of recalled products . . . . . . . . . . | $AUD | 131,922.45 |
Lost profit margin on resale of recalled products: | $AUD | 79,232.78 |
Direct costs of recalling products . . . . . . . . . . . . | $AUD | 96,843.21 |
Loss of goodwill, etcetera . . . . . . . . . . . . . . . . . | Nil | |
Total: | $AUD | 307,998.44 |
262 Vista is also entitled to judgment on its claim under the commission agreement in the sum of $AUD19,337.00.
263 In the Kontack action, Kontack is entitled to damages, calculated as follows:
Invoiced costs of recalled products . . . . . . . . . . | $AUD | 24,605.60 |
Lost profit margin on resale of recalled products: | $AUD | 115,550.20 |
Direct costs of recalling products . . . . . . . . . . . . | Nil | |
Loss of goodwill, etcetera | Nil | |
Total: | $AUD | 140,155.80 |
265 The appropriate orders therefore should be:
(1) In the Ginza action, the claim of Ginza should be dismissed. However, on its counterclaim, Vista is entitled to damages for breach of contract and in negligence in the total sum of $AUD307,998.44. Vista is also entitled to interest on such damages at the rate of 6 per cent per annum, pursuant to s 32 of the Supreme Court Act 1935 (WA), calculated from 10 December 1997 (when formal demand for damages was made following the third recall of the goods in question) until judgment.
(2) In the Ginza action, Vista is also entitled to judgment against Ginza on its counterclaim in the sum of $AUD19,337, pursuant to the commission agreement concerning the sale of contact lens care goods by Ginza to the Choonwae Pharma Corporation of Korea. Vista is also entitled to interest on such sum at the rate of 6 per cent per annum pursuant to s 32 of the Supreme Court Act 1935, calculated from 4 December 1998 (when demand therefor was made) until judgment.
(3) In the Kontack action, on its claim, Kontack is entitled to damages against Ginza for negligence in a total sum of $AUD140,155.80. Kontack is also entitled to interest on such damages at the rate of 6 per cent per annum, pursuant to s 32 of the Supreme Court Act 1935, calculated from 10 December 1997 until judgment. Ginza's counterclaim and claim to set-off should be dismissed.
(4) Vista and Kontack are also entitled to an order for their costs of the action. I will hear from the parties as to the appropriate terms of the costs order or orders.
[The opinion concludes with a three-page "Schedule of batches manufactured by Ginza Pte Ltd for Vista Corporation Pty Ltd during December 1996 and 1997 or otherwise recalled". Go to the AustLII website <http://www.austlii.edu.au> for this schedule ]
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